Hello@TK9Great question. We are working towards introducing "Agents Online" option both in dialogue targeting and conditional branching which is exactly for these usecases.
Right ...
Adobe Dynamic Chat is the new conversational channel for Marketo Engage that enables businesses to design and deliver personalized contextual conversations to every web visito...
Why Chat for B2B?
As you know well, your B2B buyers love to self-serve before engaging with your sales team, which continues to make your website one of the most critical demand-...
Hi@kpiland, Please find the responses below:- How does the prospect get notified of the scheduled event, beyond the date/time that is listed in the conversation window?>> Prospect ...
Hi@Zoe_Formanare there plans to have Dynamic chat in other languages rather than just English?-- If you are looking to design conversations in non-English then check this blog-- If...
@RechoThats exactly right! If a visitor engaged and dropped or completed a dialogue, same dialogue will not be shown to same visitor again. This is to ensure marketers can design a...
Hi@Arturo_Olivares,
Thank you for raising. Does it work if you try it on any different machine (maybe mobile?). If it works on other devices, can you check timezone settings? if n...
@RechoFor visitors engaging, they can simply close the chatbot and conversation session gets expired in 24hours. For Live chat where agents engages with visitors, yes there will be...