Helen_Abramova1

Level 5

Joined the community 26-03-2014

Level 5

Marketing Tech Lead

Ashburn, VA

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Re: Same engagement email in two streams

by Helen_Abramova1 03-02-2015

I didn't know that, thanks!

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1080 0 0
Re: De-duping Triggered Campaign

by Helen_Abramova1 02-19-2015

Thanks, Laura. Yes, it looks the only way is merging and cleaning up. I already tested using different smartlists/filters - did not help.Just wanted to make sure I did not miss anything.Helen

Discussions

1671 0 0
De-duping Triggered Campaign

by Helen_Abramova1 02-19-2015

Hello,Is there any workaround on how to dedup triggered campaign? We have a camapign that is very reasonalbe to be run as triggered, not a batch. The only problem is duplicates that won't be be eliminated. Is there anything to be done, other than cleaning up database?Helen

Discussions

1708 0 4

Lead Management
Re: Engagement stream cadence - day 1, day 10, day 15, etc

by Helen_Abramova1 01-27-2015

If we change cadence manually? Will it work? We have a very complicated campaign and we'd rather use engagemet streams vs. smart campaigns with wait steps. I know that changing wait step value is not possible once the program is laucnhed, but what about engagement programs cadence?Thanks!

Discussions

1329 0 0
Re: Suspend for Everyone, But One

by Helen_Abramova1 11-18-2014

Thanks, Josh!Probably we'd just stay with using Outlook. Though probably there might be more cases like that, so it's an option.

Discussions

789 0 0
Suspend for Everyone, But One

by Helen_Abramova1 11-18-2014

Is there a way to exclude some leads from everything, but let them be available for commmunicating through Sales Insight by one particular person?

Discussions

796 0 2

Lead Management
Re: Block field updates, but allow new values to be ADDED

by Helen_Abramova1 11-13-2014

Hi Andrew,I would suggest using tokens for that and append, neither block nor rewrite the field.Helen

Discussions

824 0 0
Re: Removing people from a engagement program

by Helen_Abramova1 10-20-2014

Hi Sanaa,I would suggest creating a smart campaign, in smart list: a member of the program, receives emails ABC, in flow: Change Program Status > Not in Program.But probably it would be better to let them stay in the program, but configurate it in a way that all exhausted leads go into a certain str...

Discussions

1151 0 0
What behavior do you consider unsubscribed?

by Helen_Abramova1 10-06-2014

Hello,Just interested in peers experience - what behavior exactly do you consider as really unsubscribed and a sign of unwillingness to receive any communication?Usually I exclude those who clicked on Unsubscribe link while counting Clicks (which basically makes it different from built-in stats). At...

Discussions

841 0 1

Lead Management
Re: To Find a Link to Download an Exported List?

by Helen_Abramova1 10-03-2014

That's awesome, Kenny! Thanks you!I wish I knew more tricks and tips like that.Helen

Discussions

1438 0 0