Oz_Platero

@chaekim  There are so many ways to tackle this depending on what else you are trying to do.   High level In your smart list look for records that were sent email - X. But did not open or click email - X. You can layer in additional constraints or filters as needed; keep in mind Marketo's data retention policy.     ... View more

@florenzoNIP  Did you get a chance to search like I described? ... View more

Hello @misaki_cdc , Wouldn't work as that tool is for emails only. What you are wanting to use is called "Munctions".  However, Marketo will not enable this anymore for clients.   Thanks, oz ... View more

Hello @misaki_cdc , You could use velocity scripting to output data in various ways. https://developers.marketo.com/email-scripting/examples/#formatting_a_date thanks oz ... View more

Hello @naveen250 ,   It will pick up where it left off.  So mostly the delta, but there there is stuff happening on both sides so the delta is what you changed plus other changes happening on either side. So it will not go back and redo everything. ... View more

Hello @ForeignPolicyDC , Contact Marketo Support and give them the Person ID (LeadID), the activity ID, and that campaign run ID.  Marketo does use background campaigns to do sends for example in email programs a background campaign actually does the send.  They will be able to give you more information using that campaign run id like: "someone used a single flow action to do the send", etc.   Thanks, oz ... View more

Hello @florenzoNIP ,   High Level: Does anyone know why this is happening? You are using a variable search for this -->   ${freetextcolor}   somewhere in the code in the template, but you have not defined it in the Head section. Either go to the section section make a meta tag and define it or get rid of it where it's used. Exapmle (don't focus on the details the take away is you define a variable, then you use it): <pre data-theme="Confluence"><meta class="mktoList" id="freetextcolor" mktoName="Main Text Font Family" values="Arial,Verdana,Times New Roman"></pre>  <pre data-theme="Confluence">${freetextcolor}</pre>   Also, does anyone have any tips on how to edit these templates outside of Marketo?  Get a good IDE (integrated Development environment) or some free text editor with color markup like Sublime.  Copy and paste code into that program. It makes editing code 100x easier.   Marketo documentation on Variables and templates: https://experienceleague.adobe.com/docs/marketo/using/product-docs/email-marketing/general/email-editor-2/email-template-syntax.html?lang=en#variables   thanks, oz ... View more

Hello @camilaperezs ,   Do you want to send alerts out 24/5? Example: send alerts out 24 hours a day almost real time but only on Monday - Friday? You will want to use advanced wait steps. Scroll down to number 4. https://experienceleague.adobe.com/docs/marketo/using/product-docs/core-marketo-concepts/smart-campaigns/flow-actions/wait/use-a-duration-in-a-wait-flow-step.html    The wait can be just 1 minute, but must end on M-F.  This will make it some it goes out 24/5. But you can adjust the wait times if you want it to go out at a specific time like M-F at 9AM.   Thank you, oz ... View more

Hello @Anurag ,   Q1) Navigate here.  Call the API (you will need to get up to speed on doing so if you are not already familiar). https://developers.marketo.com/rest-api/endpoint-reference/lead-database-endpoint-reference/#/Activities/getAllActivityTypesUsingGET   {{baseUrl}} /rest/v1/activities/types.json ** Replace {{baseUrl}} with your REST API info.   It will give you an array  (see example below)   "result" : [         {              "id" :  1 ,              "name" :  "Visit Webpage" ,              "description" :  "User visits a web page" ,              "primaryAttribute" : {                  "name" :  "Webpage ID" ,                  "dataType" :  "integer"             },              "attributes" : [                 {                      "name" :  "Client IP Address" ,                      "dataType" :  "string"                 },                 {                      "name" :  "Personalized URL" ,                      "dataType" :  "boolean"                 },                 {                      "name" :  "Query Parameters" ,                      "dataType" :  "string"                 },                 {                      "name" :  "Referrer URL" ,                      "dataType" :  "string"                 },                 {                      "name" :  "Search Engine" ,                      "dataType" :  "string"                 },                 {                      "name" :  "Search Query" ,                      "dataType" :  "string"                 },                 {                      "name" :  "User Agent" ,                      "dataType" :  "string"                 },                 {                      "name" :  "Webpage URL" ,                      "dataType" :  "string"                 }             ]         },         {              "id" :  2 ,              "name" :  "Fill Out Form" ,              "description" :  "User fills out and submits a form on web page" ,              "primaryAttribute" : {                  "name" :  "Webform ID" ,                  "dataType" :  "integer"             },              "attributes" : [                 {                      "name" :  "Client IP Address" ,                      "dataType" :  "string"                 },                 {                      "name" :  "Form Fields" ,                      "dataType" :  "text"                 },                 {                      "name" :  "Query Parameters" ,                      "dataType" :  "string"                 },                 {                      "name" :  "Referrer URL" ,                      "dataType" :  "string"                 },                 {                      "name" :  "User Agent" ,                      "dataType" :  "string"                 },                 {                      "name" :  "Webpage ID" ,                      "dataType" :  "integer"                 }             ]     Q2) You will need to make smart lists and reports to filter off your particular interests on how you determine someone to be "active".   A good starting point if you are new to Marketo is to basically do the reverse of what Marketo suggests you use to find possible SPAM traps.  See here for more details on smart lists configurations:  https://nation.marketo.com/t5/Knowledgebase/Blacklist-Remediation/ta-p/252574    thanks, oz ... View more

Hello @Charlotte_Berth , Adjust your Link is to maybe link contains. Then put in the text from the actual link.  Omit the https: or http: part to make your life easier.  example   Link contains -> unsubscribe or Link contains -> /ourwebpage/unsubscribe go view the actual link to see what this may be. Try not to have spaces in links URLs   If you need to find people that have already updated that field you will need to make a batch campaign (not a trigger campaign- only filters no triggers) or a plain smart list.  The Trigger campaign is set up to catch future events based on defined trigger(s) and filter(s).  Meaning if you activated the campaign it will not go back in time and find records that changed that value 4 minutes ago.  Additionally Data Value change does not always work if a record is created with the value you are looking for at the time of creation, but it's a moot point I believe here based on what we see.   Troubleshooting: Double check your Form or however you are setting that field that you have the right field mapped. i.e. you didn't accidentally put the wrong field in the form. Set up a smart list with filters Data Value Changed -> Unsubscribed contact -> new value = true Create a test record and send your self an email with link and replicate the data value change Clicked Link in email In Past X (where X is enough time for your testing) Once this works you can adjust/activate your trigger campaign. Thanks, oz ... View more