John_Clark1

Hi Greg,If a lead is unsubscribed at the time they are deleted, Marketo will remember that email address. Any leads created in your instance in the future with the same email address will be created with Unsubscribed set to True. This is what's called the Durable Unsubscribe feature.John

Hi Greg,It's possible to add on additional models. I've seen instances with two before, and you can work with your account manager to make this happen.John

Hi Erica,What you'll probably want to do is have a trigger campaign send the alert, instead of having a choice in the flow. The trigger would be Fills Out Form, and the flow step would just be Send Alert without any need for choices. This ensures that the alert only gets sent when the lead actuall...

Hi Chris,Is this a smart campaign or a Nurture Program you're asking about? If it's the first, then it would be better to either filter the records based on some other attribute, or to split the list before you upload it, so only those leads you want are uploaded.If you're asking about a Nurture Pr...

Hi Deepak,You could use the Marketing Suspended(operational emails only) or Blacklisted(no emails) statuses and apply either of those to leads you didn't want receiving emails, but there isn't currently a way to have a smart list applied across all email sends automatically. You could define a list...

Hi Tanya,It's possible to have two Revenue Models in your instance, but not to have two success paths in a single model. If you'd like to know more about getting two Models, please reach out to your account manager for more information.John

Hi Anton,Thanks for letting us know. It looks like there was a change in the phone system logic, so while you didn't actually get routed to the Japan line, you did get the Japanese voicemail prompt. We've fixed that now, so it shouldn't happen again.Thanks again!John

Hi Anton,I've notified our support phone manager, and I'll let you know what we can find.John

The only problem I can see here, is that as soon as a lead is added to an Engagement Program they get added to the first stream. If a lead was to get added to the program on Monday after the Monday campaign had run (assuming Monday is your first stream), then they'll receive the Monday email, and g...

Hi Kerri,If you're just talking about a field on the lead record that you can add notes to, and have them sync, then you'd just need to create a text field on the Lead/Contact entity in Dynamics and sync it with Marketo. Then any update to the field on either side should sync back and forth.John