John_Clark1

Hi Leana,Support is able to remap or merge a few fields at a time, but for a larger number like this you would need to reach out to our services department (services@marketo.com).John

Hi Allison,Do you have Workspaces setup in your instance? If so, and the email is in one workspace, while the campaign is in another, that could explain the behavior you're seeing.John

Keep in mind that lookup fields don't cause the System Mod Stamp to be updated so the value in that field would not sync to Marketo until some other change to the record caused the SMS field to be updated. At that point the lookup field value would be synced along with all other fields on the recor...

Hi Emily,Best practice is to create the custom field you'll be using as a filter, and then mark all of your records the way you want. Then let all of that sync between the two systems before the filter is enabled. Once it is, you'll be able to use that custom field in a smart list to find all reco...

RCE is an add on, so you'd want to talk to your account manager for more information or a demonstration.John

Hi Leon,What object were these fields created in in Salesforce? Marketo can't edit Account, Opportunity, and Custom Object fields, so those would not be valid options when creating a form.John

Hi Reid,There's not currently a standard report that will break out email sends by date like this. You can do this with Revenue Cycle Explorer though, and we are working to improve our email reporting capabilities.John

Hi Dane,It's not currently possible to drag and drop elements together. What I would suggest instead is uploading the image with the border around it already, so it's a single piece of content. That should make it easier to format your page.John

Hi Trent,The field with a (letter) after them are custom fields that would have been created in Salesforce and synced to Marketo. This means that the field labeled Company Name is the original, and most likely the one you want to use. If you look at the CRM Mappings for each field in Field Managem...

Hi Jen,You should be able to do this with a couple of filter. You'll use Lead Was Created > In Past 60 days, and Not Lead Was Created > In Past 59 days. That should give you only those leads that were created exactly 60 days ago.John