John_Clark1

Thank you, Gregoire. I'll work with him to help get this resolved for you.John

Hi Greg,There was an issue with the calendar where user's licenses were pointing to the wrong instance. I had thought we resolved that though.Are you able to see the calendar at all, or it's always blank for the same user?If you want to open a new case and include the details for the user and insta...

Hi Jeremy,If you don't think there's a chance these leads will be updated with the correct email, then yes, I would suggest preventing them from syncing. This will help keep your database clean, and keep that lead from throwing off any campaign or email tracking/stats. You can always let it sync d...

Hi Jamie,Sales Insight is a good tool, as Kristen suggested. You could also set up a trigger campaign to send emails directly to your salespeople as soon as a lead takes a specific action you're trying to track. The Send Alert flow step would ever allow you to send the alert to multiple people at ...

Hi Todd,I would show up in the lead record in Marketo under the field name you uploaded to. It would look like the list in Josh's response above.John

Hi Meghan,I think the setup you've got should work.Because the thank you page has been published though, it can be reached by crawlers or bots, which probably explains the visit you saw with no details. I wouldn't worry about it unless you're seeing a bunch of visits without any details.John

Hi Erica,You'd want to talk to your SFDC admin/support for this. They'll be much better equipped to help you get it set up.John

Hi Danielle,I can't think of any way to do this that doesn't require a single filter for each email, and some crazy advanced logic in the smart list.John

Hi Danielle,You could use a smart list with a "Clicked Link In Email > Is Any" filter, and use the Min. Number of Times constraint in that filter. If you set that constraint to 3, then it will show you leads that have clicked any three links.

Hi Erica,It's not possible to create new User tokens, but if you created a custom field on the Lead and Contact objects, and you used a workflow to populate the User's Address into that field for all the records they own, then you could use the token for the custom Lead/Contact field to accomplish t...