Mike_Reynolds2

Hi Mia Whitfield​That's a good question. That Field Mapping tab is always a source of confusion. The fields shown there are usually a reference to the original mapping that was in place at the time when they were first set up, which is why you'd still see mkto2__ prefix there. Instead of going to th...

Vik Kailash​Purchased lists are not allowed with Marketo. I'd recommend checking in with your Customer Account Manager to view where it's stipulated in your contract.

Erica Harris​ Grégoire Michel​I've been getting more details and I was mistaken in the other thread. The Marketo > SFDC integration only needs one-way API calls. All of the data transferred through the standard integration goes through the API calls that are generated from Marketo. No API calls are ...

Erica Harris​My apologies, but I need to walk back one of the details I commented about above. I'll edit my post to correct it there.SFDC only needs that one-way API access. We do not need that two-way API access. All data transfer for the SFDC integration goes through API calls generated from the M...

Erica Harris​Yes, this does apply to all Professional Edition customers. Marketo has been reaching out to each one to work with the customers on the changes just as you mentioned that you had been.I'm researching right now with our Engineering team about the one way vs two way API calls. I may have ...

Hi Erica,​EDITED TO CORRECT DETAILSI can't speak to what SFDC's API packaging is like, but I can definitely tell you what's happening from the Marketo side. Unlimited and Enterprise Editions of SFDC do not have to purchase additional API calls--I think it's included in that bundle but I don't know t...

Happy to help!

Irene GarciaIf the manual resync ('Sync Person to SFDC') worked on all values, then it sounds like it's likely set up properly, but something else happened along the way. The screen shots help, but I think we'd need to check the back end processing in order to identify exactly what happened. We hav...