Grace_Brebner3

Level 10

Joined the community 25-06-2017

Level 10

Auckland, New Zealand

Director of Client Strategy - APAC

Badges

Accepted Solutions

693

560

488

View leaderboards

Filter by user contributions

Re: Editing Segmented Email Drafts

by Grace_Brebner3 in Product Discussions 08-20-2018
Latest Post

Hey Erica,Are the areas you're trying to make edits to module(s) that have been made dynamic, or are you making changes outside of the dynamic module?Try right clicking on the modu...
0

1

681
Re: can someone explain how "campaign is requested" works?

by Grace_Brebner3 in Product Discussions 08-20-2018
Latest Post 08-20-2018 by Grace_Brebner3

Hey Malik,Campaign is requested and Request Campaign are basically paired flow>trigger steps.A really good use case for them tends to be situations where you require a campaign to ...
5

0

10827
Re: Default Nurture Program

by Grace_Brebner3 in Product Discussions 08-20-2018
Latest Post

Hey Sarah,To change the name of an active nurture program, you need to change to the summary view:Then, if you hover over the program name you'll be able to click into it to edit:
0

2

1594
Re: Email Booleans - How do you implement them?

by Grace_Brebner3 in Product Discussions 08-20-2018
Latest Post 08-20-2018 by Grace_Brebner3

This is a clever idea...
0

0

4762
Re: Webinar Status "Functionality"

by Grace_Brebner3 in Product Discussions 08-19-2018
Latest Post 08-19-2018 by Grace_Brebner3

Hey Nick,"Functionality" is intended to refer to what happens at each step if you do have an integration that would not happen if you didn't. Examples might include features like u...
0

0

1080
Re: tokenize acquisition program

by Grace_Brebner3 in Product Discussions 08-19-2018
Latest Post 08-19-2018 by Grace_Brebner3

More users = more problems.Story of my life...
0

0

1966
Re: tokenize acquisition program

by Grace_Brebner3 in Product Discussions 08-17-2018
Latest Post

Hey JD Unfortunately (unless it's changed recently), you can't use tokens to update the Acquisition Program field. Would definitely have its benefits if you could. For now, it does...
1

2

1966
Re: Changes to the rendering of email templates?

by Grace_Brebner3 in Product Discussions 08-09-2018
Latest Post

Hey Sabrina,Like Josh says, it's best to ask a web dev or email specialist - or post the code from your email. There are a number of reasons why things may change and break over ti...
0

1

1936
Re: smart list filters set but not showing in 'Audience'

by Grace_Brebner3 in Product Discussions 08-09-2018
Latest Post 08-09-2018 by Grace_Brebner3

Hi Ritika - there's a number of things that could be causing this - you'll need to share a screenshot of your rules for us to be able to help identify the specific issue.
0

0

804
Re: Engagement Program Reporting (by Week or by Cast)

by Grace_Brebner3 in Product Discussions 08-09-2018
Latest Post 08-09-2018 by Grace_Brebner3

You can filter engagement stream reports by date of activity in the set up tab:I would recommend setting up a report that looks at "last month" or "last week" and then setting up a...
0

0

1879