Amy_Goldfine

GDPR and website chat?

by Amy_Goldfine 03-08-2018

We're getting ready for GDPR, and just I did an audit of all entry points for data subjects into our systems. Glad I did that, because I had neglected to think about our website live chat! We use Intercom, but I imagine the scenario is the same for most web chat providers. Right now, our SDRs can cr...

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Identify alias (e.g. distribution list) email addresses automatically?

by Amy_Goldfine 02-21-2018

We have a lot of users of our product who sign up with team email aliases. Some higher-ups at big enterprises are on multiple distribution lists and so when we send out an email, they get multiple copies. I've been asked to investigate if there is any way to automatically identify these distribution...

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Re: Slack and Marketo - post your use cases!

by Amy_Goldfine 02-12-2018

Yeah it's suuuuper helpful, I highly recommend!On Mon, Feb 12, 2018 at 10:36 AM, Loren Posendek <

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Re: Slack and Marketo - post your use cases!

by Amy_Goldfine 02-12-2018

It's not a feed of info from our instance. It's whatever Marketo puts out about outages and service issues. Here are examples:

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Re: Email Insights? Does anyone else feel this is completely non-intui...

by Amy_Goldfine 01-31-2018

How do you set that up in your lead scoring?On Wed, Jan 31, 2018 at 5:28 AM Lucho Soto

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Re: Am I able to cap registrations

by Amy_Goldfine 01-30-2018

No it was a GDPR seminar. I'm not sure what their reasoning was for not accepting everyone. Then again, when we do roadshows, we always get a handful of students and other people who we would rather exclude!

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Re: All A/B tests in one report

by Amy_Goldfine 01-30-2018

Totally agree, this is super frustrating! I have not been good about logging our A/B testing, and now I'm having to slog through it.

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Re: Am I able to cap registrations

by Amy_Goldfine 01-30-2018

I registered for an event recently that didn't automatically approve everyone. You filled out a form and got a confirmation that you'd requested registration, and that they'd let you know in 2 days if your registration was accepted. Then I got an email saying I was accepted, giving me more details a...

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Re: Email Insights? Does anyone else feel this is completely non-intui...

by Amy_Goldfine 01-30-2018

Ugh, we're having a problem with spam filters catching clicks right now. And sometimes they click 5 times in a row, which is enough points to make them MQL!

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Re: Deciding whether to import list into database vs local program

by Amy_Goldfine 01-30-2018

If Marketo automatically de-dupes email addresses (except when dupes are created by the CRM), in what scenario would a dupe be created upon list import?

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