You need to sit back and think about all the flow steps and pieces and parts. Whiteboard it out. Then create- Program Channel for Roadshows- Program template for Roadshows- Global ...
Wow Dan, that is really something! There is a recent Champion blog that outlines a setup for a less complex team. Scaling MOPS and Marketo Teams: Roles and Process I really do thin...
I think this is less about distributed teams and more about project management. I would definitely get on board with a PM tool (if you're not already) and train everyone. The field...
I'm not sure I can ever get my team onto a ticketing system, but I like the way you've outlined the team setup and the request process. Right now our MOPs team is just one person (...
Develop a Best Practices doc and make sure that everyone follows those standards. Ours has program naming and organization (including channel definitions), asset naming, program an...
At my last company, I had a hypothesis that GTW had poor deliverability and that maybe using Marketo for our confirmation and reminder emails would improve our attendance. Turned o...
Migration is a huge undertaking...I highly recommend hiring Marketo Pro Services or an outside agency to manage this. It's the foundation of your instance, and it's too important t...
Good insight, thanks Chris. We're looking at hiring someone for email marketing who has dabbled in Marketo, and has used Pardot and Eloqua, but she really needs a full-scope unders...
I met someone who said that her company uses an agency's training course (Marvel Marketers) to train new employees on Marketo, instead of having them do Foundations training (or wh...