Marketo Employee
Joined the community 18-08-2014
Marketo Employee
Portland, OR
Product Manager
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I can confirm that those leads that came over with no email address will count against your lead database limit. If you have no way of identifying them to merge them into some exis...
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Support can actually just make a filter for null email fields. We can make a filter for the value of any field the sync user can see in SFDC as far as I know.
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Marketo Opportunties can be created using our API Marketo REST APIs: Opportunity Objects » Marketo Developers if you don't have a CRM. Salesforce and Dynamics Opportunties must be ...
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That would be the best course of action. Support has access to email logs and can tell you if the alert emails were either bounced/rejected or accepted by your email server.
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We do have two types of categories that we use to evaluate the bounces. A Category 1 will set the lead to be Email Suspended temporarily and usually relates to a Spam block. A Cate...
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I don't believe that's available in the UI but if you contact Support and include links to the assets you have questions on, we are able to provide you with that information.
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You'll need to troubleshoot with your SFDC Admin the sharing rules and roles set up in your Salesforce instance.
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Are you checking how the styling is rendering in a Gmail inbox by chance? Gmail strips the HEAD out of emails for everybody.
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It's likely because the record is not visible to the Marketo sync user. If you log in as the sync user and try to view the record, you can determine that. Alternatively, there coul...
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Hi Emma,When you send emails using the Sales Insight tool inside of your CRM it's actually being done via a call back to the Marketo instance which sends the email from the Marketo...
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