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If that filter is in the flow as you say, then that is the reason why. Campaign qualification happens at the Smart List level. If your filter is set up as a choice in the Flow then the leads will still qualify for the campaign but wont qualify for that specific choice in the Flow. You may want to...
Hi Danielle,You can do this so long as you're using trigger campaigns, which you probably will if you're going to build a list based off form fill outs or link clicks. You can use the Change Data Value flow step along with a token to just append values. For instance:Change Data Value: Your FieldNe...
If it's just the one Lead Source we can also just set up the sync filter to reference that Lead Source without needed to make the additional checkbox field (for instance, Lead Source != Phone to only sync leads/contacts without a Lead Source of Phone)
Please contact Support and we can provide bounce or delivery codes for your sample sends. 90% of the time the email is successfully sent and accepted by the recipient server which then tosses it in Spam or Quarantine or something like that. The other 10% is either a soft/hard bounce because the re...
Hi Phil, you should no longer be receiving those errors. Engineering identified and fixed an issue.
Hi Ish,Which API are you using, REST or SOAP? Have you ensured you are using the correct corresponding API name that is found when you export fields from Field Management? Are you receiving an error when you attempt to pull the value of that field?
Hi Danielle,There a couple things you can check:1. Log into SFDC as your sync user and attempt to view one of the Contacts that have not synced to Marketo. If you run into a permissions error or the record is not found, you'll need to check visibility rules.2. Make an update to a missing record i...
We can set up a filter on most objects so feel free to contact support with the request to add a filter on the Account field.
This is correct. Support can delist your entire Images & Files section of Design Studio. Just file a ticket, it's a quick and easy request for us. It's an all or nothing though, we can't delist only certain filetypes or certain folders.
In regards to the duplicates, if you use Marketo to upsert the records qualified for Sales into the SFDC database first, you wont run into the duplicate issue. You'd probably need to buy an increase of SFDC API calls for that period, though.For the fields, you can perform a field mapping during the...