Marketo Employee
Joined the community 18-08-2014
Marketo Employee
Portland, OR
Product Manager
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We do have two types of categories that we use to evaluate the bounces. A Category 1 will set the lead to be Email Suspended temporarily and usually relates to a Spam block. A Cate...
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I don't believe that's available in the UI but if you contact Support and include links to the assets you have questions on, we are able to provide you with that information.
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You'll need to troubleshoot with your SFDC Admin the sharing rules and roles set up in your Salesforce instance.
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Are you checking how the styling is rendering in a Gmail inbox by chance? Gmail strips the HEAD out of emails for everybody.
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It's likely because the record is not visible to the Marketo sync user. If you log in as the sync user and try to view the record, you can determine that. Alternatively, there coul...
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Hi Emma,When you send emails using the Sales Insight tool inside of your CRM it's actually being done via a call back to the Marketo instance which sends the email from the Marketo...
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You may find this article useful https://docs.marketo.com/display/public/DOCS/Best+Practices+for+Smart+Lists . If your Smart List is overly complicated, it may cause the processor ...
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The field will be populated if the lead is new and the field is currently empty, yes. If the field is blocked from updates on forms, and the lead fills out the form again later, th...
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Hi Emma,You can export members of the program by going to the members tab of the program and clicking the export button in the toolbar of the menu. If you need to remove the member...
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If required, you can submit a request for an increase to Support and we'll see what we can do to accommodate you. There are still some limits as to how high it can go.
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