Steven_Vanderb3

Make sure you are comparing apples to apples when visibility permissions when building your reports. Marketo pulls anything the sync user can see, so your reports need to be built from the same level of visibility. You also want to make sure that records aren't being hidden from the sync user at s...

Hi Caroline,Double click the New Lead activity for the records in question and see what is listed as their Source Type. This will tell you where the leads are originating from and then you can figure out what is passing the email address into Marketo.

We have some docs describing how to set it up here Using URLs in My Tokens - Marketo Docs - Product Docs . The email parser needs http/https outside of the token in order to know to build the token before decorating all the links with tracking parameters.

Hey Franklin, we'll take a look so go ahead and submit a ticket.

You can block field updates for those fields in the same way in Field Management. You would only want to allow updates from your CRM in that case.

You'd want to use filters combined with a regularly re-occurring batch campaign for that.

The list importer allows you to select semicolon delimited as a file type so it should be fine to use it. Did they specify it was the syncing process specifically that doesn't like the semi-colons? That might just fall to how Salesforce is not playing nicely with semi-colons which limits options.

Hey Dan,I know your instance is on the new MSD sync infrastructure so if you think updates are slower than they should be, you should file a support ticket to take a closer look.

Are you following what's at the bottom of this doc? http://developers.marketo.com/email-scripting/ Link tracking doesn't work in a foreach loop which I think is what you have your links printing in if I'm reading it correctly.

Keep in mind that the Visit Web Page activity archives after 90 days by default. You wont be able to determine whether or not a lead has visited your web site via a Smart List after 90 days unless you have something like Interesting Moments noting the activity.