Jamie-Carey

Issue:I added a link to an external page in one of my emails, when I receive the email and click on the link, it appears to be broken, but I am sure the URL is correct.Solution:Marketo adds code to links in emails as we send them out to track clicks. If the destination page is one that does not supp...

Issue:You create Marketo campaigns but they are not showing up in Sales Insight in Salesforce. The steps below illustrates all the steps that are required to make these campaigns show in Sales Insight.Resolution:1. Setup up a trigger campaign in Marketo using the "Campaign is Requested" trigger usin...

Note: Please ensure that you have access to an experienced CSS and Jquery developer, because Marketo Technical Support is not set up to assist with troubleshooting custom coding. Advanced solution - requires CSS and jQuery knowledgeIssue: Need to set a popup window in Marketo.The rich text editor (h...

When a customer triggers a blacklisting on Marketo's shared IP range that customer is moved to a set of IPs we call the quarantined IP range. We do this to protect the health of our shared network and ensure the best deliverability possible for all of our customers on that network. If you have rec...

Issue:You've changed the color of the label for your form to white, but because of the background of the form matches the input color you can no longer see information as the form is filled out.Solution:Change the font color of just the input values. Add the following style to a custom HTML block in...

Enable people to fill in forms using their social network profile. Social form fill also captures social profile data about your leads.Not all customers have purchased this functionality. Contact your sales rep for details.1. In Marketing Activities, select the form, and click Edit Form.2. Under For...

To view this presentation click here.

If you have Salesforce for Twitter installed, you can use its fields to trigger campaigns in Marketo. One great use for this is to target campaigns at users of social media applications.Install the app:First, you need to install the Salesforce for Twitter AppExchange package -- it's free! It takes...

Do you need a report that shows you a programs success over time? We have you covered.Here is how:1. Open Revenue Explorer.2. Click New Report.3. Select the Program Membership Analysis area and click OK.4. Find the Program Channel yellow dot, right click it and click Filter.5. Find your program chan...

If your company moves to a new location, follow these steps to change the mailing address in your email templates located in the footer.1. Find the email template that you want to update your company mailing address. We're using the Rounded Corners email template for this example.2. Click Edit Draft...