Level 6
Joined the community 04-12-2014
Level 6
Portland, Oregon
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by
Jamie-Carey
11-09-2017
Yeah, we have been through several CSMs and unless they take the time to reach out and introduce themselves, I'm not aware of who the latest one is. If we have questions, it's a guess if you have the most current email address. Very frustrating experience. Great idea, Grant.
2247 2 0
Ideas -
by
Jamie-Carey
03-30-2017
Wow. That's really unexpected behavior. Surprised that this is how it was designed.
4452 1 0
Ideas -
Currently in the UI, users cannot write to the field "Marketing Suspended Cause" even though it is primarily used by marketers. The only time the system writes to this field is an edge case in which a Sales Insight email is sent to a lead not currently in the database ("Lead created by Sales Insight...
1357 26 1
Ideas -
by
Jamie-Carey
08-05-2016
We have our set to not expire This was an issue of someone turning it off with the button.
1946 1 0
Ideas -
If the sync to your CRM is disabled, there should be a big red notification at the top of your instance on every page when you log in.It's a rare event that you would choose to disable the sync, and recently ours was turned off. We had no idea.There needs to be an alert in the instance and another g...
2009 19 3
Ideas -
by
Jamie-Carey
03-23-2016
Hallie Exall really knows how to throw a topic out there! Next topic of discussion: How to pronounce "gif"?
3885 0 1
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