Jamie-Carey

If you tried to sync a lead, company, or opportunity field to to the Revenue Explorer and see this error -- "This field cannot sync with Revenue Explorer" The most common reason is because this field is already synced to Revenue Explorer. Check the Revenue Explorer Sync status of that field to check...

You may want to allow the user to select multiple values for a single field when filling out a form.Here is how:1. Find the form you want to add the multi-select field to, select it and click Edit Form.2. Under Template Form Fields, find the field and drag it into the canvas.3. Select the field you ...

If you have registered for Marketo Foundation Virtual or Classroom or other live training or workshop sessions, and have not yet received a confirmation or are having difficulty accessing a session, here are some things to check:Q: When did you register?A: Registration closes the Friday before the M...

Issue:You would like have leads rate content (for example) and need the buttons to display horizontally.Please ensure that you have access to an experienced Web developer. Marketo Technical Support is not set up to assist with troubleshooting code.Solution: The buttons are laid out in a table format...

Uncover powerful, yet simple-to-use features of Design Studio. Join Don Mayberry, Marketo Support expert, as he reveals the lesser known treasures in Design Studio that will help you hone your craft.In this session, you will learn:Key features of the Email Editor and Landing Page Editor to craft the...

In your email link performance reports, you may see a "malformed link." This occurs when invalid or empty URLs are present in an email asset. These links are transformed into a branded tracking link and if clicked will appear on this report. In the email editor, check for empty links or toke...

Sometimes you may see a link in your email that isn't decorated when you mouse over it. That same link isn't tracked when you click it.Check that there is a linkThe most common solution is to add a link to the email. Many email clients will automatically add links to when the text looks like a URL...

This comes from Alex Pelletier. Thank you, Alex!Here is a typical scenario:Marketing is sending email campaigns and some emails are bouncing back. Marketing would like to give visibility to sales on which of their leads bounced.Why should sales care about invalid email addresses?Most of the time, e...

You or your users may be having problems with images not showing up in the body of an email. If images are that are embedded in the body of the email are not showing up in recent versions of Microsoft Outlook, then follow these steps: Outlook 2007 1. Open Outlook. 2. Click Tools -> ...

I'm trying to find out who had a lead score change from a specific smart campaign - would I use data value changed with a reason or some other filter?The Data Value Changed filter with the Reason constraint is appropriate for finding leads that had their Lead Score changed by a campaign. This screen...