Carrie_Chandle1

Hey @haley_s... to answer this question: If we added in a “Wait 1 day” step, that wait step calculates 1 day based on the date they were added to the program (Tuesday), vs the date they actually opened the account (Monday) – correct? So, in this scenario with the added 1-day wait step, the person wo...

Hi @Kamaljeet_Kaur! What you're looking to do (display an RTP campaign to intercept a link click) goes beyond the built-in capabilities for RTP. You may need to look into custom javascript. Similarly, we wanted to redirect a user to a specific page upon link click (via RTP based on which segment the...

Hey @S_D1! You won't be able to get the smart list to render with repeating filters in your logic (such as referencing '2' in your logic more than once). A way to get around this is to duplicate your filters in the smart list builder. So, let's say you had "filled out any form in last 30 days" as yo...

Hey Richard! Hopefully you'll get some good responses here. Marketo can definitely scale and orchestrate across channels, but it relies heavily on your organization having that vision of what should be orchestrated to then drive those connection points. Since you asked for us to share our experience...

@Amy_Goldfine's comment is spot on. Once you get this rolling, one of the advantages of getting the information back from GTW automatically that shows who attended vs. didn't attend also gives you room to set up follow-up emails through Marketo instead of GTW. We've set these campaigns up in Marketo...

Hey @SuzyV! Are these Marketo person record duplicates? (as in, they don't exist in your CRM as a lead or a contact). Knowing the landscape (person-to-person, person-to-contact, contact-to-contact, etc.) of your duplicates will help narrow your options, since things get sticky when you're looking at...

Here are a couple related posts:https://nation.marketo.com/t5/Product-Discussions/Finding-Inactive-Leads/td-p/159521https://nation.marketo.com/t5/Product-Discussions/What-to-do-with-inactive-leads/td-p/100801

Came here to say what Sanford did. Keep in mind that landing pages are also live after you archive them. We go through a practice of "closing" a program down before archiving it - ensuring that everything that needs to be deactivated is taken care of. Also keep in mind that you can mass unapprove as...

Hi @Ana_Ortega1 ! Not all the matches are people from members of the static list - and I don't know if this is a problem as it shouldn't show the campaign to people that don't belong to that segment because or Static list (the Static List membership is the only filter of the segment).Are you seeing...

Hi there - Have you verified that the people receiving emails are truly paused? It's possible that you have conflicting campaigns that are un-pausing these individuals. If you could show us the activity on one of the affected lead's records that would help.