Chris_Morris1
Level 3
Phoenix, AZ
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3 weeks ago
Not sure without seeing more detail, but in the past, I've run into problems with programs not firing as expected as I had the program's qualification rules set to only allow a lead through once, or once per x number of days, rather than every time, which messed up my testing.
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09-23-2019
04:33 PM
Thank you for the information - you are beyond helpful, as usual.
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09-23-2019
12:31 PM
Our company recently upgraded to Outlook 2016 (not 365). I'm testing a newsletter which will be sent internally as well to our external clients. The message includes an 'unsubscribe' link at the top (not my own, this is a function of Outlook) and the text when I review that link reads as follows: "It looks like this is a newsletter, but we aren't sure if it is safe to unsubscribe from it using the information provided by the sender. If you don't want to receive from this sender again, you can block it." Does anyone have any information on why Outlook does not trust my unsubscribe? In this case, I'm using the default unsubscribe with a Marketo template I've updated code on, the unsubscribe is not hand-coded in my email.
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07-03-2019
12:38 PM
Kiersti Esparza, thank you for this post! Are you able to give me a few more details on how I would implement this on my end? I just reached out to Marketo Support and they did not have information for me, referred me back to Google. Thank you again for your post!
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11-27-2018
10:28 AM
Fantastic - but not at all surprising. Thanks to all who make this Community so effective - especially Gregoire, Sanford, and Josh!
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11-07-2018
11:51 AM
"So if each Subscriber needs to receive an email per Beneficiary, that must be done at an "outer" level (i.e. not inside the email itself)." Any tips on determining this at the outer level? I have a situation where a list of leads will receive an email (confirmation of a payment plan). The list may consist of, say, 50 unique leads, each with their own unique payment details to confirm. No big deal. The list may also consist of, say, 40 unique leads, five of whom have two different payments to confirm. I'm uploading these as a batch, with a data vaule change as my trigger, but the triger only catches one of the data value changes, so only one of the payments is confirmed via email. Any suggestions?
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10-24-2018
04:34 PM
So, like this? "1234",NULL I'm having the same issue - thank you!
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08-24-2018
09:24 AM
Sorry for the Reddit reference in the headline, but I need this broken down, please. Is this scenario to be expected?
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08-01-2018
04:51 PM
Are you saying it's not reasonable to use the Email Performance report to gain an understanding of email performance? Or are you saying you should not expect an exact replication of data between the Email Performance report and Smart List results?
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06-20-2018
09:20 AM
Thank you! By the way, I'm working through your Lead Lifecycle course, and it's really helping me put some more Marketo pieces together. I've implemented many suggestions based on the lessons and it's definitely making me a better Marketo user. Thanks again!
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06-20-2018
09:17 AM
Excellent - thank you, Sanford! I was hoping I would see you respond to this post. Thanks so much, I appreciate your information.
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06-19-2018
02:02 PM
We are looking at engaging with a specific vendor to provide, essentially, a new CRM for one of our three service lines. To utilize this vendor, we would embed their forms on our Wordpress site to create leads in this new CRM. This third party would be a cloud solution, we are not hosting the CRM on our own servers. Is it possible to have a complimentary, hidden, Marketo form which collects the data being entered into this third party form for the purposes of adding lead detail into Marketo as the lead is created on our Wordpress site? I think I remember hearing about this as a workaround/option in a few of the different Summit sessions I attended this year, but I'm not a developer and have a very tenuous grasp on this concept. Any help is appreciated.
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05-23-2018
10:36 AM
2 Likes
Could you use the 'Form Filled Out' trigger with a filter of 'Created At' to identify leads which already exist? The 'Created At' filter/constraint could have a timeframe which makes sense for your use case.
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05-16-2018
09:43 AM
1 Like
When we first started our Marketo instance, I found that many of our emails were being rejected as spam. After reaching out for assistance, it was discovered that our emails were rejected due to the servers we were on (as new Marketo customers, I guess?) Our sending process/database info was reviewed, and we were moved to different servers with a 'better' reputation. Our staying on the better servers is dependant on our using best practices, not spamming, maintaining a high deliverability percentage and not hitting spam traps/honey pots, etc. But that change absolutely solved our deliverability issues, back in the day. Now our deliverablility percentage is a consistant 98 to 99%. I'm not sure if Marketo still sets up instances on different servers based upon reputation/performance, etc., but if you review the doc Matjaž Jaušovec referenced and don't see any actions you can take, it might be worth reaching out to your rep or support.
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05-09-2018
12:06 PM
I don't know how many soft bounces it takes to equal a hard bounce - I think that's logic that needs to be added in by the user (you and me). But I did find this thread that looks to be a good resource.
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05-09-2018
11:25 AM
Did you end up adding a filter in your 'add to nurture' smart list as 'not a member of' to eliminate membership in other programs? If not, how did you solve this? Edit - just noticed this was March of 2018, not a few months ago...
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05-08-2018
01:45 PM
Thanks for this, Sanford Whiteman! My rudimentary understanding of this would allow the API to dedupe/merge leads as they were added to Marketo. Is there a way to use the API on established, identified duplicates in a static list, by chance?
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05-07-2018
10:12 AM
Excellent - thank you!
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05-03-2018
09:58 AM
Thanks for the fantastic presentation, Jessica! I can't tell you how glad I am to have caught both of your sessions this summit. Is it possible to post the 20 question worksheet you mentioned?
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03-23-2018
04:05 PM
1 Like
Thank you for this information - and congratulations!
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02-01-2018
09:56 AM
I knew you would help me find a solution, Sanford. Thanks for pointing me in the right direction. I had neglected to specify the campaign attached to the #7 webhook (first criteria was fills out form), which meant the #7 message would send every time the form was filled out. Thank you!!!!
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02-01-2018
09:44 AM
I've set up a rudimentary SMS campaign using Marketo and Twilio (and Front, but that's not in play in this issue.) I've created multiple webhooks for each SMS message, combined with a marketo landing page to trigger the texts (via a form fill-out). Two departments are now sending texts via this method, each with their own landing page/campaigns. The first department is running with no issues. With the second, however, a specific webhook (#7 out of 8 possible messages) is consistently triggered along with any other message selected, so two messages are sent at the same time. Any ideas?
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10-17-2017
09:36 AM
I've been going back and forth between Marketo Support and Twilio Support for the past few days. Twilio states Marketo needs to update code, while Marketo states as long as the URL used in the webhook is up to date, all is good. I went back to Twilio to confirm the URL I have is current (I pulled it from documentation in this Community). Twilio support advised me to remove the 'SMS' from the URL. I made this change, and my initial test worked - I can send texts via Twilio/Marketo webhook integration again. Hope this helps someone.
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10-16-2017
09:41 AM
I've run into the same issue. I reached out to Twilio, this was the response: Sandy Huie (Twilio) Oct 13, 6:05 PM PDT Hi Chris, Thanks for writing in to Twilio Support. The 21605 error is for too many characters. Marketo is using our deprecated /SMS/Messages Resource in their code. They need to update to our /Messages Resource in order for you to take advantage of all the benefits. One of which is concatenated message bodies with up to 1600 characters. Here is our FAQ on the benefits of updating: https://support.twilio.com/hc/en-us/articles/223181028-Switching-from-SMS-Messages-resource-URI-to-Messages-resource-URI- If you would like to take advantage of these benefits, I would suggest contacting Marketo to have them update their code. Hope this helps. Please let me know if I can be of further assistance. Best regards, Sandy Twilio Support Office Hours: Monday-Friday 9-6pm PST Is anyone successfully using Twilio via Marketo at the moment?
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04-26-2017
03:48 PM
Message sent, thank you. I do appreciate the time you take to help others out, and for working with me to help answer my question. I love Marketo, but I’m not a developer. Working for a nonprofit, Marketo is one of three jobs for me. It’s thanks to helpful experts like yourself that I am able to progress with Marketo at all. Thanks again!
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04-25-2017
03:47 PM
Thank you, hopefully what I posted helps you help me. Thanks again.
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04-25-2017
03:46 PM
@DOCTYPE HTML PUBLIC "-//W3C//DTD HTML 4.01 Transitional//EN" html >< head >< META NAME ="ROBOTS" CONTENT ="NOINDEX, NOFOLLOW"> meta http-equiv ="Content-Type" content ="text/html; charset=utf-8"> title ></ title > style type ="text/css"> { { width : 100% !important ; -webkit-text-size-adjust : 100% ; -ms-text-size-adjust : 100% ; margin : 0 ; padding : 0 ; } { width : 100% !important ; } { max-width : 100% ; } { width : 100% !important ; max-width : 600px !important ; position : relative !important ; height : auto !important ; top : 0px !important ; } { padding-left : 10px!important ; padding-right : 10px!important ;} style > head > body style ="padding:0; margin:0; " >< div class ="mktEditable" id ="Preheader" style ="display:none; " > Preheader Text </ div > table class ="table" style ="font-family:Arial, Helvetica, sans-serif; color:#1b2126; width:700px; " align ="center" border ="0" cellpadding ="0" cellspacing ="0" >< tbody >< tr >< td class ="pdlr" align ="center" style ="padding-left:10px; padding-right:10px; background:#ffffff; text-align:center; font-size:11px; padding-top:10px; padding-bottom:10px; " >< div class ="mktEditable" id ="Header" >< p >< a target ="_blank" href =" http://www.takechargeamerica.org/ " title ="Take Charge America">< img style ="display: block; border: none; margin-left: auto; margin-right: auto;" src =" https://tcaimages.org/public/NewsLetter/tca-logo.png "></ a ></ p > div > td > tr > tr > td style ="background: #053c7b; text-align: center; font-size: 11px;">< img style ="display: block; border: none;" src =" http://info.takechargeamerica.org/rs/715-VCG-874/images/t_30h_bg_strip.png "></ td > tr > tr >< td class ="pdlr" style ="padding-left:0px; padding-right:10px; background:#ffffff; padding-top:50px; padding-bottom:50px; " >< table align ="center" width ="85%" style ="margin-left:auto; margin-right:auto; font-family:Arial, Helvetica, sans-serif; " >< tbody >< tr >< td >< div class ="mktEditable" id ="Content" >< div style ="text-align: center;">< span style ="color: #225184; font-size: 20px;">< strong >< span style ="font-size: 24px;"> You are almost there! </ span ></ strong ></ span ></ div > div style ="text-align: center;">< br ></ div > div style ="text-align: center;">< span style ="color: #225184; font-size: 20px;">< strong > Simply click the button below to confirm your registration: </ strong ></ span ></ div > div style ="text-align: center;">< br ></ div > div style ="text-align: center; color: #225184;"> table align ="center" style ="font-family: Arial, Helvetica, sans-serif; margin: 10px auto; width: 238px;" border ="0" cellpadding ="0" cellspacing ="0" height ="44"> tbody > tr > td >< a target ="_blank" href ="<a href=" www.takechargeamerica.org ">Verify Registration </a>" style ="color: #ffffff; font-size: 18px; text-decoration: none; font-weight: bold;">< span style ="padding: 10px 20px; background: #225184; border-radius: 5px; text-align: center;"> Submit </ span ></ a ></ td > tr > tbody > table > div > p style ="text-align: center;">< span style ="font-size: 16px;"> You can also paste this link into your browser: www.takechargeamerica.org < br ></ span ></ p > p style ="text-align: center;">< br ></ p > p style ="text-align: center;">< span style ="font-size: 16px;"> Questions? Please call a counselor at (800) 823-7396. </ span ></ p > p style ="text-align: center;">< span style ="font-size: 16px;"> If you received this email by mistake, please delete it. </ span ></ p > div > td > tr > tbody > table > td > tr > tr >< td class ="pdlr" align ="center" style ="padding-left:10px; padding-right:10px; background:#1b2126; padding-top:30px; padding-bottom:30px; " >< div class ="mktEditable" id ="Footer-Top-Content" >< div >< strong >< span style ="color: #43b7d7; font-size: 14px;">< a href =" http://www.takechargeamerica.org/ " target ="_blank" title ="TakeChargeAmerica.org" style ="color: #43b7d7; text-decoration: none;"> TakeChargeAmerica.org </ a ></ span ></ strong ></ div > div >< span style ="color: #ffffff; font-size: 14px;"> 20620 North 19th Avenue, Phoenix, Arizona 85027 </ span ></ div > div >< span style ="color: #ffffff; font-size: 14px;"> NOT A LOAN COMPANY </ span ></ div > div >< br ></ div > div >< br ></ div > div >< strong >< span style ="color: #ffffff; font-size: 20px;"> Stay In Touch </ span ></ strong >< br > table class ="table" width ="284" style ="margin-left: auto; margin-right: auto;"> tbody > tr > td style ="text-align: center;">< a href =" https://www.facebook.com/TakeChargeAmerica " target ="_blank" title ="Facebook">< img style ="display: inline; border: none;" src =" https://tcaimages.org/public/NewsLetter/facebook-icon.png "></ a ></ td > td style ="text-align: center;">< a href =" http://www.youtube.com/user/TakeChargeAmerica " target ="_blank" title ="Youtube">< img style ="display: inline; border: none;" src =" https://tcaimages.org/public/NewsLetter/youtube-icon.png "></ a ></ td > td style ="text-align: center;">< a href =" http://www.takechargeamerica.org/financial-education/blog/ " target ="_blank" title ="Blog">< img style ="display: inline; border: none;" src =" https://tcaimages.org/public/NewsLetter/blog-icon.png "></ a ></ td > td style ="text-align: center;">< a href =" http://www.pinterest.com/itakecharge/ " target ="_blank" title ="Pinterest">< img style ="display: inline; border: none;" src =" https://tcaimages.org/public/NewsLetter/pinterest-icon.png "></ a ></ td > td style ="text-align: center;">< a href =" https://twitter.com/tcasolutions " target ="_blank" title ="Twitter">< img style ="display: inline; border: none;" src =" https://tcaimages.org/public/NewsLetter/twitter-icon.png "></ a ></ td > td style ="text-align: center;">< a href =" https://www.linkedin.com/company/take-charge-america-inc.?trk=tyah&trkInfo=tarId%3A1401741571228%2Ctas%3Atake+charge+america%2Cidx%3A1-1-1 " target ="_blank" title ="LinkedIn">< img style ="display: inline; border: none;" src =" https://tcaimages.org/public/NewsLetter/linkedin-icon.png "></ a ></ td > tr > tbody > table > div > div > td > tr > tr >< td class ="pdlr" style ="padding-left:10px; padding-right:10px; background:#ffffff; padding-top:20px; padding-bottom:20px; " >< div class ="mktEditable" id ="Footer-Bottom-Content" >< div style ="text-align: center;">< span style ="font-size: 10px;"> This message was sent by Take Charge America. </ span ></ div > div style ="text-align: center;">< span style ="font-size: 10px;"> If you no longer wish to receive these emails you may < span style ="color: #2c71cd;">< a href =" http://info.takechargeamerica.org/UnsubscribePage.html?mkt_unsubscribe=1&mkt_tok= " target ="_blank" title ="unsubscribe" style ="color: #2c71cd; text-decoration: none;"> unsubscribe </ a ></ span > here. </ span ></ div > div > td > tr > tbody > table > body > html >
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04-25-2017
03:20 PM
I'm trying to pass a unique URL via email as part of a registration confirmation process. My unique url is in button form, as a 'my token' element. It looks beautiful in preview, but completely breaks on send. Any help would be appreciated.
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03-20-2017
04:35 PM
1 Like
"We all make mistakes, we'll all continue to make mistakes. The important thing is that you don't blame anyone, don't state that someone handed you something wrong or insinuate in any way that this is someone else's fault. You're responsible, take responsibility. Own the error, even if you don't think it's on you." Excellent advice in pretty much all areas of life. Thank you!
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11-17-2016
11:45 AM
Thank you. It is an email send, and I've noticed my 'members' currently include only the test group, which made me think the overall winner may include someone who fits the criteria but may have not been in the database prior to the test. I'll run some tests/compare some lists after it's all done and see if I can confirm. Thanks again!
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| Date Registered | 10-06-2014 09:15 AM |
| Date Last Visited | Saturday |
| Total Messages Posted | 64 |
| Likes Received | 9 |
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