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Hello, If you did some cleanup in the leads, you would see it on your graph when opening Marketing ActivitiesAnd you will see your new number of total leads when looking at you Database overviewThis will confirm that you indeed deleted the leads from your database. Hope this helps!Emma
Hey Amanda Sharples, Could you also include a screenshot of your Control panel to see if there's anything missing?Emma
Hi Jenn DiMaria, Indeed, the Created date will show when the lead was created in the system, as opposed to when it really became aware of your website. If you look at your activity log, it usually starts with a New Lead activity type, as a Web form fillout.Here's more information about anonymous le...
Hey Jeremy Sony, I do not believe this is feasible... What you can do though is create a smartlist will all the leads that do have this/these interesting moment(s) in common. Otherwise, you would need to download the activity overview one by one for each of the leads.Emma
Well, that's unfortunate... Thanks Josh Hill and Grégoire for your response. I'll look into this list of all the not possible ideas. Thanks!Emma
Hello, I'd like to create a view to see the different contacts that caught an exception during the Sync Lead to Microsoft in the past 7 days. Since these are details on the activity, I could not find an easy way to create my Smart List. Can anyone help me out?Here's the list I tried to create:Here a...
Hey Caitlin, Are you sure you're not missing a mandatory field to sync the lead to your Salesforce (i.e. the acquisition date which is synced after you push your lead to Salesforce)? Try to make sure the step "Sync lead to Salesforce" is the last Step in your flow, and prior to this step, add a Wait...
Hey guys!We will be upgrading our CRM to 2016 and I have some questions on how to make sure the integration with Marketo will remain working properly.I read the CRM upgrade process here: https://nation.marketo.com/blogs/marketowhisperer/2015/08/10/gotchas-in-upgrading-microsoft-crm-instance-when-int...
Hey Greg, I end up on a 404 Error page for both pages {"code":404,"message":"No service found for the specified URI."}. Do you have any tags at the end of your url in your email?Emma
Hi Rachel,You should have a smartlist in your Lead Database to verify and clean any duplicates in your Marketo. Here's where you can find it:And then you can merge, delete or modify these duplicates to clean your total leads.