Alexis_Falco

Thank you Oz,  We do have a helper listed on it  - it's now showing in the screen grab but it's at the bottom of the options (basically, it's a database smart list looking for the same people based on the same domain criteria). It's redundant, I think, but we use it to act as an assist - unfortunately, it's not helping.   As for batch vs. trigger - this particular item is for a google ad campaign, so we need it to run as an upon-form-submission program.    I'll look into the blocking script but I was hoping to avoid delving into Java since it's not my forte.   Any thoughts on why this wouldn't be working as is? ... View more

Hi Jessica, are you looking for something other than the screengrab I included in the original post? I've included it again for you here.  ... View more

Sadly, no, I never received a best-practice on this one. If you find out anything, please let me know.  ... View more

Thank you very much for that info - I am aware that you can set up the costs multiple times but for evergreen content, I'm wondering if that is the best practice (and for the other use-case examples that I posted).    We have download brochure programs, as an example, on our website and they will be there forever - so am I to go into the program and assign a PC every single month, forever?    Regards,  A ... View more

Email address is the only criteria in that smart list out of the box. You remembered it correctly.  ... View more

I just realized what my confusion was on - I modified the sync to keep information from going to the SFDC activity tab, so you are correct - it is still supposed to be going to the Marketo Insights section of SFDC...silly me Thank you! ... View more

Hi Floyd, It's just one particular distribution that we don't want synced - it's a daily newsletter and it clogs up the activity history for our sales team. For campaigns and marketing, we have those emails track over. ... View more

Hi, I'm assuming you are using Salesforce as your CRM so I would recommend doing this workflow through Salesforce. My company is also B2B and do most opp/product workflows off of the account and not the contact record so we definitely have most of our automated tasks set the way you want - for instance, if an opportunity isn't touched for a certain amount of time, it generates a task for the sales owner to reach out to the account (the sales team can decide who is best to contact).  Your SFDC admin should be able to set this up for you. ... View more

Hi Nate, This suggestion won't necessarily help with the exact internal mapping of Marketo but if you're looking to massage the data in Tableau, you may want to look at the Bulk Extraction options from Marketo.  This post is bit dated but might prove helpful with some information to consider: If you use Tableau to analyze your Marketo data, look here There is also this architecture document from Marketo Documentation site: http://developers.marketo.com/support/Marketo_DB_Reference_Architecture.pdf ... View more

Franky, Couple of things - this post gives a pretty nice description for using using the Web Page, Referrer URL, or Query String constraints to specify web page when using one form on multiple pages - basically it tells you when to use a specific constraint. Specifying Web Page on Form Fillout Filters or Triggers Additionally, I've noticed in my smart lists that if I keep the Http or Https on the web page I'm referencing I get an error, often I just remove it. Another common issue that I've run into comes straight down to spelling and spaces - just double check that the ContentName matches exactly as it does on the form, it could come down to simple spacing issue or maybe you've included a hyphen instead a space. Question - since you're using a global form and a hidden field, how is the SLA content name getting written to the form? Is it when a person comes to the form page from a specific URL? ... View more

Just spit balling an idea here: When you say SFDC Leads Only - do you mean that the lead should never make it's way to Marketo (basically, an unmarketable lead)? I ask b/c if you have a set group of emails that you know shouldn't sync, then you could create a smart campaign that listens for a new person to be created AND has the email address of a person you don't want to sync (this would require you to set up a smart list of the emails you don't want in the system), and then have the flow step delete that person (I believe this will beat the sync time to SFDC, but you'd need to test it for sure) BUT it does mean you would be deleting that person from Marketo as well. You could also use a similar method of performing a what/if flow criteria on any new person created, same idea - if the new person created has an email address that "does not" match anyone on your "no list", then sync using __whatever rule you have__ (could be auto assignment, depends on your business); additionally, remove the default choice so it says "do nothing" when a person does match to your "no list".  That should make it so that only people not on your "no list" should be syncing to SFDC. Again, just spit balling, I haven't tested these methods but I often have to create workarounds for similar issues, so I hope these ideas prove helpful to you. ... View more

Completely agree, there's was too much noise getting into salesforce. Mark's solution fixed it. Thank you ... View more

Thank you - that did the trick! ... View more

Thanks Josh - I have a pretty good template going that can be used each day with little modification (but I'll definitely look into snippets for it ) but I'm more concerned with having to set up a new program (clone the program) every day to distribute the newsletter. I toyed with the idea of using a nurture campaign so that I'm only adding assets to the stream but I'm hoping there's a more elegant solution so that my teammate only needs to worry about cloning email templates and not the entire program. Especially since I need her to set it up a week in advance and not on the daily. ... View more