Dory_Viscoglio

Hi Nio, not sure I understand... If an email template has been approved then you can go in and make additional changes, just make sure that you approve that template again (and all associated emails) if you want it to go live.

Hi Colette, yes. Any changes made to flow steps after the wait step that they're in will go as they're written at the time that they leave the wait step and move to the next step (if that makes sense).If you change the duration of the wait step while someone is in it, they will exit the wait step in...

Hey Todd, the quizzes were really helpful, but I think that most of the certification exam is really based on being in the program on a (near) daily basis. If you've been using most of the features frequently for about a year, then I'm sure you'll do fine!

Hi Cecile, unfortunately I don't think you're able to within forms 2.0. I had a similar issue to this with wanting my state field to be able to say state when United States was chosen, and province when Canada was chosen. It's a little bit different, but I think the same concept where the picklist w...

Hi Patricia, maybe their value was checked from a previous event? Could you limit it using a filter of data value changed for that field, in a limited timeframe? Or you could say cannot attend is true and filled out form on the landing page for the event? If none of that works, we might need a littl...

If someone is anonymous, then either they haven't provided you their information, or they aren't cookied... so without that information on the form, you won't be able to connect the dots. Maybe add just the minimum amount of information you'd need, like email address since Marketo dedupes based on e...

Christina, we also experience that some of our clients block Marketo's IPs. This isn't necessarily specific to Marketo, they also block Listrak, Mailgun, etc. So you might be able to communicate with people one minute using your company's IP, and then the next minute an email from Marketo will soft-...

Hey Robb, did you just change that setting today? I believe there's a once-daily sync for things to go over to RCA, so it should be there tomorrow if it was checked today.

I would suggest setting this up as a report in either SFDC or Marketo. An advantage of setting this up in SFDC is that your sales people might be more inclined to view the report if it's in the same location as where they work all day. Maybe you have an SFDC admin internally who can help with this? ...

Amanda, if you do a web activity report and use filters to only include people who engaged in your timeframe, the sales people should be able to click the link and see the activity log. You can also set up subscriptions here to have it all go out automatically.