Darrell_Alfons2

Hi Ali,The above should work.I prefer to do it with the constraint being "if not clicked linked in email" then send email 2. Then the default choice is to do nothing.But I believe your method works as well.And yes you can use the Remove from flow step as well. There are multiple ways to do this, sou...

Judy,In addition to Sanford's question - please check your from and reply to address in your email.If any of those (especially if you are using tokens) are invalid, the sample email (or any email) will not deliver. If you run a test smart campaign with just your email address, smart list = email add...

Thanks Josh.How about for the sales rep to view inside his/her MSI on the lead/contact record?

I have to say, I really like the layout of that as well. Very clean looking.

Hank,What you have above is the correct behavior.The benefit that will be missed if you move to sending with outlook and BCC salesforce will be that you will lose the open and click data, as well as any scoring programs that update based on "opening" or "clicking" sales emails.If many of the respons...

This is a good business question.Does membership equate with "paid customer"?If so, this is very close to creating attribution reporting for your entire instance.Here is a great resource for you: Checklist for Attribution ReportingNot a small task for sure, but you will be able to analyze campaign i...

Hmm try checking these things:Email performance report: setup > time period, set to all timeDownload the smart list of unsubscribed and check for duplicates, however I'm not sure that the email performance report will pull those outAlso, which report did you create first? You should also check any d...

There isn't an out of the box way to do this unfortunately. You will have to assign someone to do this on a regular basis, such as an inside salesperson.Another option is to hire a developer to custom code a solution for you that would automatically create these leads in Marketo via an API.

You should post this in products for more visibility! The new email insights reporting is great for this if you are looking for high level metrics. Click My Marketo, Email Insights. On the right there is an option to see by device the engagement level.

Overall, you should work to remove this from your sales and marketing process. It is against best practice to have leads in either system without email addresses.That being said, (and it pains me to say this), you can upload those leads without email addresses as X@x.com , or some dummy email addres...