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We've had issues when using Form 2.0 when IE10/IE11 are running in compatibility mode. Once disabled, the forms behaved as expected. Obviously this isn't something you can ask your visitors to do, but it may help to identify what is causing this issue.
Edward, the only assets that can be shared across workspaces are the following: landing page TEMPLATES email TEMPLATES smart lists static lists smart campaignsYou cannot share emails, landing pages or forms. Here's more detail around this: https://community.marketo.com/MarketoArticle?id=kA0500...
I cloned the "CMM Email Alert" into the "move me" folder within the program. Not only can I not move this "move me" folder to another workspace, but I cannot even move it anywhere outside of this program.
I am the admin for our entire Marketo instance. Admin rights does not enable this functionality in this case.
You can only share email TEMPLATES, not actual emails, across workspaces. Since you cannot do either of these (share emails or clone emails), this is one of many limitations that makes it very difficult to efficiently use workspaces in Marketo.
Rather than re-create an entire email from scratch (based on a shared template in our global workspace), I want to clone it to a different workspace. I have proceeded to clone the email into a temporary folder called "move me" within the original program. But I am unable to move that folder to a d...
BTW, when these bugs/issues are identified, can Marketo alert its customers so that they refrain from using these capabilities/features until they have been fixed?
I did, Cheryl, but was just wondering if anyone had experienced this in the meantime. I just received this from Support: "This was a bug that was escalated to Engineers and fixed last week. Your email program ran on 2/25-2/26, just before this was reported as fixed."
We included an A/B test for an email program last week. Subject line (B) was the clear winner, yet Marketo identified subject line (A) as the winner. I’m assuming then that Marketo sent the email with subject line A to the rest of the audience. Has anyone else experienced this?
Thanks Josh. I opened up a Support ticket last week with Support - hopefully they'll eventually provide some additional insight. This campaign was sent last Tuesday, so there's certainly enough time for Marketo to sync all of the data properly.