Dan_Stevens_

Like Diederik mentioned, you will first need to ensure the proper program statuses are contained in your channel (within Admin). Once confirmed, you would simply create the "open" and "clicked" smart campaigns that will allow you to filter program members by "opens" and "clicks". Here's an example...

These hidden fields are visible for EVERY program where this specific channel is being used. Cheryl, have you received a response from Engineering?

Marketo Support confirmed that this is a bug. Here is the detail/workaround until it's deployed:The issue you had is known and being worked on now to be resolved, it may even be resolved by our next release (it is into the coding stage so I can not guarantee it).The workaround is very simple. After...

BTW, Alan, you cannot choose "always show" for the Visibility Rules for Rich-Text. Regardless of what you select, it defaults back to "disabled"

Alan, none of the three items made a difference. Marketo Support has been able to reproduce and has escalated this case.

Nothing I do will make it appear.

Here is the response I received from Support:I got word back from engineering, the reason the hidden statuses remain on the filter is because they might still apply to leads before the status was marked as hidden.It's not something that can be applied to a new lead as a status, it's there in order t...

Hi Cheryl. I logged a support ticket several weeks ago. Support told me this was intended behavior in case an older program had previously used one of the hidden fields. Doesn't make much sense to me. Isn't that the purpose of hiding them?