Community Manager
Joined the community 18-08-2014
Community Manager
Portland
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In my experience, it's usually one of the neighbors' fault. If your Marketo instance was responsible, we will notify you and ask you to go through the blacklist remediation process...
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Hello Ajosh,You should be able to pull a Smart List using the filter "Email Bounced" and specify the email you sent. This will give you a list of leads who bounced the email. If yo...
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Hi Anastasia,If the email is suspended, it usually means someone on the IP hit a spam trap and got the IP blacklisted, and your email got bounced as spam as the result. If you are ...
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Hello Eric,'Email Suspended' is a historical field. A more accurate name for this field would probably be 'This email was suspended at some point in its history.' You can check the...
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Hello Anastasia,Marketo sorts bounces into two categories. Category 1 is for emails bounced as spam, Category 2 is for emails bounced as invalid address. If a lead bounces as Categ...
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Hi Dan, Yes, that is what I would recommend.
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Hi Dan,Given the nature of my testing (a bunch of newly created leads) the most recently created would also be the most recently updated, so you might want to do some testing on yo...
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Hi Danish,I would suggest that you contact support with the details of the issue so they can troubleshoot with you. In order to determine what is happening, the we would have to ta...
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Hi Dan,In the situation you describe, only one lead would show the form fillout activity and the email would only be sent out to that lead. In my testing, when there are duplicate ...
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Hi DanThe value for the old shared key can be found here: http://pages2.marketo.com/rs/marketob2/images/Marketo%20DKIM.txt You can check the value for the key on your DNS using NSL...
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