I was about to suggest the same thing. Support could enable a custom sync filter that would prevent leads from syncing back down to Marketo. The steps are pretty easy:1. Create a b...
Hi Cheral,You can prevent this issue from happening by going into Admin> Salesforce> Sync Options and setting a default value for the Default Lead Company, such as "Unknown" or "No...
HI Matt,Have you considered a custom sync filter to prevent unwanted leads from syncing back down to Marketo? Support can help you set this up. You would create a boolean field in ...
There is an alternative to cloning programs across workspace, and that is to use the Import Program feature. To do this, you need a little help from Marketo Support. We can update ...
There seems to be a lot of confusion about what these are and what they do, so I thought I would do a little post on it to try and clear it up. Let's look at CNAMEs first.CNAME is ...
It's not an uncommon case here in support - Marketo says the email was delivered, but the lead says they never got it. What happened?Because I love analogy here's how I think of it...
There used to be an article in the old community about optimizing Smart List performance but I didn't write it. I don't think that old article is still around, but someone else wro...
Frequently people ask me for clarification on the different sorts of IPs Marketo offers, and the pros and cons of each, so I thought I would write a post on it, and since I love an...
In a previous post, I talked about troubleshooting hard bounces. In this one, I'm going to talk a bit about soft bounces, specifically soft bounces due to throttling.What is thrott...
Let's say that you have a weekly newsletter that you send out through Marketo and every week your deliverability is 95% or better - except last week! Your deliverability was only 8...