Community Manager
Joined the community 18-08-2014
Community Manager
Portland
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If I had the chops to go full Phillip Marlowe on this I would.... It was a day like any other. I was going through my cases when this dame shows up in my queue, telling me her com...
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I've had an issue come up several times in the past couple days, so I thought I would blog it out for use in the future. So, you have Salesforce with some records that are not sync...
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1. Deactivate old trigger campaigns. Marketo has a default function that deactivates trigger campaigns that have been idle for six months. This helps, but even a single hit to the ...
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Hi Adrienne,This is something Support would pull from our internal server logs. If you open a support case, the Support Engineer should be able to pull that info for you.
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That is not something Marketo can know, since the filtering happens on the receiving server where Marketo has no visibility. We can provide you with the delivery logs and your cli...
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Hi Dan,Whether or not you need to revise any whitelists depends on how the whitelisting was set up - by domain, by specific IPs, or by IP CIDR range. If you move from shared to tru...
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The images on this are broken for me. Are they broken for anyone else?
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You are opening a support case and you need to set a priority level, but which one do you choose? Here is my personal take on what the priority levels mean. Let's imagine your Mar...
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Hi Andy,With the big consumer email services like Google, we don't really have options. In my experience, it's very, very rare for Gmail accept delivery on an email and then not se...
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Hi Jennifer,'ANY' in Marketo is OR logic (1 or 2 or 3, etc) while 'ALL' is AND logic. If you have an screenshot of a Smart List you would like me to look at, let me know.
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