Roxann_McGlump1

Hi Dani,One of the things that's frustrating about throttling is that so much of what causes it isn't visible to us, so we end up guessing what to do about it. Is the Yahoo throttling chronic or was it a one-off situation? If it's a one-off, I'd just chalk it up to traffic congestion. If it's chr...

While I am a Marketo employee, I'm not authorized to make official responses on behalf of Marketo so I guess I will have to let things stand as they are.

I'm not able to leave a comment there without signing up for a service of some sort, which I'm not comfortable doing when I don't know what the implications of sign-up are. Perhaps Sanford can update the post instead.

In my experience, it's usually one of the neighbors' fault. If your Marketo instance was responsible, we will notify you and ask you to go through the blacklist remediation process to purge possible spam trap leads. Customers who trigger spam traps can be moved to a range of quarantine IPs until t...

Hi Dan, Yes, that is what I would recommend.

Hi DanThe value for the old shared key can be found here: http://pages2.marketo.com/rs/marketob2/images/Marketo%20DKIM.txt You can check the value for the key on your DNS using NSLookup or one of the many available third-party tool. Personally, I like the DKIMCore tool​. If you use that tool, you w...

Hi Sanford,We in Support have been trying to root that old document out for a while. Could you tell me where you found it in our documentation so we can have it removed?Thanks,Roxann

Hi Sanford,I'm a bit confused by the "Shared DKIM key" blog entry. Marketo no longer uses shared DKIM keys for authentication and hasn't done so for over a year now. Some people may have legacy shared DKIM keys from before we rolled out the custom keys in 2014, but all new keys generated in the Ma...