Hi Alexis,Are you sending emails using Marketo Sales Insight in Salesforce, or are you using the Sales Insight plug-in for Gmail or Outlook? The behavior you are describing is expe...
Hello Laura,I believe the token cannot use the bullet-point dot you have incorporated into this field name. Try removing the dot from the field name and see if that allows you to u...
Hi Stacie,You can change the default time zone for your user by going to Admin > My Account > Edit Location Settings.If you have full Admin privileges you can change the default ti...
Hello Preston,Is the form you are referencing in the trigger used on a Marketo landing page or is it embedded in non-Marketo pages? This is an important distinction because the "We...
Hello Sarah,If the field does not exist on the Contact object, then the field update in Marketo will not be synced to the Contact's record in Salesforce. It will only be synced to ...
Hi Sarah,Marketo doesn't distinguish between leads and contacts internally, so if you are changing data values for Marketo leads, those leads can be Leads or Contacts on the SFDC s...
Hello Youcef,The only system requirement for a lead becoming Email Invalid is if the lead is bounced as invalid by the receiving server. Specifically, if the bounce category on the...
Hi Justin,The document you linked carries this warning "Note: This is a non-public and unsupported API, it is not supported and its behavior may change at any time." Given this, we...