Roxann_McGlump1

Hi Alexis,Are you sending emails using Marketo Sales Insight in Salesforce, or are you using the Sales Insight plug-in for Gmail or Outlook? The behavior you are describing is expected for Sales Insight emails sent via the Outlook/Gmail plugin, but not for Sales Insight in MSD.

Hello Laura,I believe the token cannot use the bullet-point dot you have incorporated into this field name. Try removing the dot from the field name and see if that allows you to use the token.

Hi Emily,Is it only the one image or is it all images in the email?

Hi Stacie,You can change the default time zone for your user by going to Admin > My Account > Edit Location Settings.If you have full Admin privileges you can change the default timezone for your instance in Admin > Location > Change Location Settings.

Hello Preston,Is the form you are referencing in the trigger used on a Marketo landing page or is it embedded in non-Marketo pages? This is an important distinction because the "Web Page" constraint only works for forms on Marketo landing pages, and it uses the name of the landing page, not the URL...

Hello Sarah,If the field does not exist on the Contact object, then the field update in Marketo will not be synced to the Contact's record in Salesforce. It will only be synced to Lead records.

Hi Sarah,Marketo doesn't distinguish between leads and contacts internally, so if you are changing data values for Marketo leads, those leads can be Leads or Contacts on the SFDC side and it shouldn't matter, provided that Marketo has the necessary permissions to update both objects in SFDC. You sh...

Hello Youcef,The only system requirement for a lead becoming Email Invalid is if the lead is bounced as invalid by the receiving server. Specifically, if the bounce category on the lead is Category 2. You can see the bounce category on the lead by double-clicking on the Email Bounce activity in th...

Hi Justin,I don't have the coding chops to advise you of alternatives. I'm not aware of any other options, but perhaps someone else has an idea.

Hi Justin,The document you linked carries this warning "Note: This is a non-public and unsupported API, it is not supported and its behavior may change at any time." Given this, we recommend that you do not use it. Instead, we recommend that you use the following: http://developers.marketo.com/bl...