Roxann_McGlump1

Hi Ellie,I see that now. Sorry about that - reeding is hrad. I'd be happy to look into this for you if you'd like to provide a link to the email you were testing in your instance.

Hi Ellie,Forward to a Friend does not work on test emails sent via Send Sample. In order to test it, you will need to send yourself the email via a run action or Smart Campaign.

Hello Danielle,If the leads already exist in your lead database, you can do so with a run action.If the leads are not yet in your database, you can import them into an existing list via a CSV file.

Hi Jennifer,'ANY' in Marketo is OR logic (1 or 2 or 3, etc) while 'ALL' is AND logic. If you have an screenshot of a Smart List you would like me to look at, let me know.

Hello Ulrika,You would use a Smart List rather than a report to get the specific leads that bounced. I did some blog posts on deliverability you might find useful. This one is deals specifically with troubleshooting bounces.What the heck happened!? When your deliverability takes a hit

Hi Heather,The default From Email is only used in situations where the From: line in an email is empty, so changing the default should not impact your deliverability if you are putting a value in the From: line of your emails to begin with.

It's an easy mistake to make. I just pointed it out here because a lot of people don't realize token failure can cause a soft bounce, and they try to troubleshoot it as a deliverability issue instead.

Hello Kristen,The From and Reply-to lines of your '01 Email' asset are malformed, with double tokens in them. You have this:{{lead.Email To From:default=edit me}}{{lead.Email To From:default=admissions@ohiodominican.edu}}when you should have this{{lead.Email To From:default=admissions@ohiodominican...

Hello Carol,There isn't a way to recall email if it has already been sent. You can abort campaigns/email programs that are currently in the process of sending, but emails that have already been sent can't be recalled.

Hello Riz,If you go into Admin > Tags > Channel > Tradeshow, you will see that the two Mobile Check-In statuses you have are Registered and Attended. All the leads in your screenshot have a status of Invited, not Registered, so they will not show up in the Check-In App.