Roxann_McGlump1

Hello Juli,If you open the email in the editor, you will see that Subject From Name, From Email, and Reply-to can all be selected and pulled down into the Dynamic section of the Email Content. I mentioned that in case I misunderstood your question. You can make the From and Reply-to dynamic, but y...

They may be confusing the behavior of Sales Insight for SFDC with the behavior for Sales Insight for Outlook/Gmail. Not knowing the case, I go much deeper than that, but you might ask for clarification in the case.

Hi Alexis,If you are sending emails via Sales Insight in Salesforce, each lead receiving the sales email should be cookied and tracked individually.

Hi Alexis,Are you sending emails using Marketo Sales Insight in Salesforce, or are you using the Sales Insight plug-in for Gmail or Outlook? The behavior you are describing is expected for Sales Insight emails sent via the Outlook/Gmail plugin, but not for Sales Insight in MSD.

Hello Laura,I believe the token cannot use the bullet-point dot you have incorporated into this field name. Try removing the dot from the field name and see if that allows you to use the token.

Hi Emily,Is it only the one image or is it all images in the email?

Hi Stacie,You can change the default time zone for your user by going to Admin > My Account > Edit Location Settings.If you have full Admin privileges you can change the default timezone for your instance in Admin > Location > Change Location Settings.

Hello Preston,Is the form you are referencing in the trigger used on a Marketo landing page or is it embedded in non-Marketo pages? This is an important distinction because the "Web Page" constraint only works for forms on Marketo landing pages, and it uses the name of the landing page, not the URL...

Hello Sarah,If the field does not exist on the Contact object, then the field update in Marketo will not be synced to the Contact's record in Salesforce. It will only be synced to Lead records.

Hi Sarah,Marketo doesn't distinguish between leads and contacts internally, so if you are changing data values for Marketo leads, those leads can be Leads or Contacts on the SFDC side and it shouldn't matter, provided that Marketo has the necessary permissions to update both objects in SFDC. You sh...