Community Manager
Joined the community 18-08-2014
Community Manager
Portland
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Hello Juli,If you open the email in the editor, you will see that Subject From Name, From Email, and Reply-to can all be selected and pulled down into the Dynamic section of the Em...
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They may be confusing the behavior of Sales Insight for SFDC with the behavior for Sales Insight for Outlook/Gmail. Not knowing the case, I go much deeper than that, but you might ...
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Hi Alexis,If you are sending emails via Sales Insight in Salesforce, each lead receiving the sales email should be cookied and tracked individually.
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Hi Alexis,Are you sending emails using Marketo Sales Insight in Salesforce, or are you using the Sales Insight plug-in for Gmail or Outlook? The behavior you are describing is expe...
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Hello Laura,I believe the token cannot use the bullet-point dot you have incorporated into this field name. Try removing the dot from the field name and see if that allows you to u...
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Hi Emily,Is it only the one image or is it all images in the email?
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Hi Stacie,You can change the default time zone for your user by going to Admin > My Account > Edit Location Settings.If you have full Admin privileges you can change the default ti...
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Hello Preston,Is the form you are referencing in the trigger used on a Marketo landing page or is it embedded in non-Marketo pages? This is an important distinction because the "We...
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Hello Sarah,If the field does not exist on the Contact object, then the field update in Marketo will not be synced to the Contact's record in Salesforce. It will only be synced to ...
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Hi Sarah,Marketo doesn't distinguish between leads and contacts internally, so if you are changing data values for Marketo leads, those leads can be Leads or Contacts on the SFDC s...
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