Roxann_McGlump1

Roxann_McGlump1

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Date Last Visited
‎05-31-2023 03:24 PM
Community Manager
Joined the community 18-08-2014
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Portland
  • Re: Sync to SFDC failure due to company missing

    Hi Cheral,You can prevent this issue from happening by going into Admin> Salesforce> Sync Options and setting a default value for the Default Lead Company, such as "Unknown" or "Not Provided." Marketo will pass this value in the sync when the company name is not otherwise provided, which will preve...

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    3544 0 1
  • Re: Leads in SFDC that sync down into Marketo and cause campaign havoc

    HI Matt,Have you considered a custom sync filter to prevent unwanted leads from syncing back down to Marketo? Support can help you set this up. You would create a boolean field in Salesforce, "Blocked from Marketo" and let the field sync down to Marketo. Then ask Marketo Support to set up a custo...

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    1722 1 0
  • solved badge Re: Cloning programs across workspaces - be aware of a "fixed" capabil...

    There is an alternative to cloning programs across workspace, and that is to use the Import Program feature. To do this, you need a little help from Marketo Support. We can update the Import Programs setting on the back end to allow your Marketo instance to import from itself. With this enabled, ...

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    3906 3 2
  • Re: Email performance report is not showing any unsubscribes

    If the email is not using the Unsubscribe footer in Admin > Email, or using a custom link with the {{system.unsubscribeLink}} token, Marketo will not register an Unsubscribe from it. Custom unsubscribe links built into emails or email templates that do not use the token will not result in an Unsubs...

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    2494 0 2
  • Re: Another "Smart Campaign Not Triggering" Question

    Hello Dane,Is the campaign set so that every lead can go through the campaign every time? If not, the lead may be blocked from going through it after the first time.

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Public Statistics
Date Registered ‎08-18-2014 07:12 AM
Date Last Visited ‎05-31-2023 03:24 PM
Total Messages Posted 272
Likes Received 235