Roxann_McGlump1

Hello David,You will also want to check the program membership status for the affected leads - if they have a status of Registration Error, no URL will be generated to populate the token.

Hello Danielle,The mechanism for the Engagement Program cast is pretty simple. For each lead, the cast just goes through the content in the stream top to bottom and sends that lead the first piece of content it finds that they haven't received. Since this is tracked by the Email ID and not the pos...

Hello Diane,When you set the Sample size, that is the percentage of the list that receives the test, not the percentage that receives the whole thing. So, of your 78K leads, 50% should have received the test and the remaining 50% should have received the winner. If only 31K of your 78K leads recei...

Hello Jennifer,Yes, the exhausted leads will be sent the new content in the next cast, regardless of its position in the stream. For each lead, including exhausted leads, the engagement program just scans the content from top to bottom and sends the first piece of content it encounters that the lea...

Hello Amanda,You might want to post this in the Job Opportunities section if you are looking to hire someone for some consulting work.

Hi Carrie,You should be able to highlight the user, click Issue License, then uncheck the Enable License box.

Have you put in a hidden field as a honeypot for bot form fills?

Hi Ashley,I'm just curious, how do you know these are human spammers? This really sounds like bot behavior to me.

Hi Liz,An engagement program will never send the same email to the same lead twice, no matter how the email was sent, so you should be fine to move the leads back into Stream 1.

Hello Soraya,The easiest way to re-send and email to the group of leads you are describing would be to create a Smart Campaign with the following Smart List: - Logic: ALL - Was Sent Email; Email is [name of email] - Not Opened Email; Email is [name of email] - Not Clicked Link in Email; Email is [na...