Tracey_Bartz1

Hi @WestChris - There are a couple things you will need to check to see why this is happening. First, in the second screenshot (which is the Email Program Dashboard by the way, not Email Insights) you are looking at the test view of the dashboard. The test view only displays data from the "send te...

This might be a silly question but are you sure the field type is datetime and not just date?

There are several steps that must be complete before the first cast of the engagement program will deploy including activating content, setting the stream cadence, and adding people to the program. I would suggest you review the setup steps here: https://docs.marketo.com/display/public/DOCS/Creating...

This functionality is available through the MSI Outlook Plugin: https://docs.marketo.com/display/public/DOCS/MSI+Outlook+Plugin

Programs do not contain flow steps. Smart campaigns contain flow steps.It sounds like what you are describing is that some of the smart campaigns are being turned off. If that is the case, the system does regular automatic clean-ups of trigger campaigns that have been inactive for over 6 months.You ...

A good starting point is to View the Theme CSS in the form editor. Step 5 and 6 of this doc: https://docs.marketo.com/display/public/DOCS/Edit+the+CSS+of+a+Form+Theme

You can't group the email performance report by time frame. You'll need to do to one of the following:Update the timeframe of the email performance report for each month you want to report on and put the data in rows in an excel file.Use Email Insights, adding a filter for the email send and groupin...

Your interpretation is correct.

If you are trying to deploy the campaign multiple times (like if you have it scheduled on recurrence) I would remove the date from the first flow step and instead use a day of the week and then remove the wait must end from the subsequent flow steps.

I think the reason your subsequent touches are going out on Friday is because you've added the "wait must end on" logic and you are forgetting to account for processing time and/or time of entry.Do you have this setup as a batch campaign or a trigger campaign? Let's assume that this is a batch campa...