Level 2
Joined the community 12-12-2017
Level 2
Denver, CO
Program Manager, Business Systems Administration
Badges
Accepted Solutions
Likes Received
Posts
Discussions
Ideas
Blog Posts
Filter by user contributions
-
Hi Albert, I want to apologize for the trouble working with our Technical Support teams. I looked in the back end system and was able to see the cases you have opened. I wanted to ...
-
1
-
0
-
740
-
-
**This functionality is not yet connected across all of Marketo's systems** In July of 2020, Marketo added the ability for customers to set their Preferred Support and Marketing La...
-
0
-
0
-
1065
-
-
Marketo Support and our designated third party Agencies and Partners are teaming up to bring you even greater success! We are rolling out a process for our Partners to be able to o...
-
0
-
0
-
999
-
-
This article explains the steps for a Partner to manage the support tickets they have raised on behalf of customer accounts they work with. This is a new functionality that is bein...
-
0
-
0
-
1401
-
-
This article explains the steps for a Partner to submit a support ticket on behalf of customer accounts they work with. This is a new functionality that is being rolled out in phas...
-
0
-
0
-
1628
-
-
This article explains the steps for a Customer Support Admin to respond to Support Authorized Partner requests from Partners they work with. This is a new functionality that is be...
-
0
-
0
-
917
-
-
This article explains the steps for a Partner to request Support Authorized Partner status on accounts they work with. This is a new functionality that is being rolled out in phase...
-
0
-
0
-
1012
-
-
The content of this article has been moved to: https://nation.marketo.com/t5/Support-Blogs/Partner-Support-Submitting-cases-on-behalf-of-your-Customers/ba-p/299853
-
0
-
0
-
1047
-
Top Badges Earned
Customize up to 8 badges at the top of your trophy case for all other Community members to see!-
Boost 1
Earned on 5.24.21
Earned by 3873 people
Select to learn more
-
Give Back 1
Earned on 5.24.21
Earned by 4210 people
Select to learn more
-
Cultivator
Earned on 2.08.21
Earned by 36 people
Select to learn more
-
Establish
Earned on 2.08.21
Earned by 2283 people
Select to learn more
-
Publish 5
Earned on 2.08.21
Earned by 49 people
Select to learn more
-
Publish 3
Earned on 2.08.21
Earned by 77 people
Select to learn more
-
Publish 1
Earned on 2.08.21
Earned by 144 people
Select to learn more
-
Groupie
Earned on 2.04.20
Earned by 5320 people
Select to learn more
.png)