Darshil_Shah1

@Peeekabooo, this is expected as Marketo’s Engagement program doesn't send emails in case a person has already been sent those emails previously via any of the flow/programs. In your case, your test record this person was already sent the email previously, so they didn't receive the email. Removing ...

Nope, Marketo won't create duplicate records via the list import. When an email address is included in a list, it attaches to the most recently updated record in Marketo, in case you already have duplicate records in your system. Additionally, Marketo also has 2 list import modes: "Default" and "Ski...

@mnealer, as Sandy said, the email send and delivered activities would likely have been purged by now! Both activities, along with a few more, are considered high-volume activities and are retained for a rolling period of 90 days past the activity date. Beyond these retention periods, the data will ...

@C_Blakeley, this works for me! I can get to the PDF from the URL you mentioned in the question, and I also saw the visitWebpage Munchkin hit in the browser's network activity. Also, you don't need to have a "?" at the end if you don't have any query parameters! https://info.ai.baesystems.com/World-...

Hello @Mariana! While @uditmathur and @Axelle_Loisel are to the point, I'd like to add that the approved version of the emails would be sent for all the active emails, including the emails in draft mode, i.e., the emails with an orange pencil in their icon that have unapproved content in them. Also...

You’re very welcome, @Karthick77! Let us know if you have questions, and yes, how it goes as well!

Well, that’s how Marketo’s campaigns work, the flow gets run for all the people who qualify for the smart list criteria, and while you can control whether the same person could flow through a campaign again or not, you can’t natively control how many times a campaign gets triggered and possibly stop...

@ishi1234, If it was due to the delay in DNS propagation, it should likely have been solved by now. DNS propagation typically takes between 24 and 48 hours, though it can sometimes stretch to 72 hours in rare cases. You can raise a support ticket if you continue to face this issue, and they can chec...

Yes, that's what I intended in my first comment. If @Ray_Swanson could share the email template code they have been using, we can check for any issues with responsiveness, as Outlook is known to be notorious for responsiveness and more often than not requires special styles to make it very responsiv...

Well, you could use the API to update the emails or even the tokens. However, a point to note here is that there's no supported way to update email scrript{{my.tokens}} as the format of the stored value is known to change arbitrarily over time. One more thing to consider is updating the email design...