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There is only the general support information availble from the UI. Its under Help > Customer SupportAbout Support
Like Veronica said above, RCA would allow you to pull those reports but if you're running it on a huge data set you might have trouble as it is very temperamental.
In the cases above they were event invites that were sent and then resent as a forward the next week to anyone that hadn't registered. I agree that a first time send is just hateful, plus you are having to really tell lies adding in a fake date and time for the original send.
Hi Guys, Just looking to get your opinion on fake fwd emails. I have seen a couple done and the open rate was over 50% for all of them. What do you guys think about this practice? Is it bordering on being spammy or would you consider it sneaky? I personally think it loos like a great tool for impo...
Id be interested to know this as well. I thought that they would just be synced under their Primary Account.
So the email templates that I have been sending have the forward to a friend at the top of the footer section and the amount of times its used is almost non-existent. I guess its dependant upon the amount of attention you give it. One thing that annoys me is that the words "Forward to a Friend" are ...
Hi Danielle Chan, This will only show the people who clicked the forward to a friend link in the email. If they are using a desktop client like Outlook they are probably more likely to just hit the forward button there which wont be recorded in that report. Just something to be aware of.
Hi,In HTML view do you not see this?
If not try pasting that in.
ahh, so you can't find it in the image popup in the email editor?Have you uploaded the image into the same workspace as the email that you are creating?Can you view the section in html view and just paste in the image link "http://data.zaloni.com/rs/626-TFJ-400/images/CTA-Contact_Us-728x90.png"
Hi Brett Carpenter, Is there any spaces in your image names? If you have spaces in the name the image will not load. use - between the words if you want to have a seperation for better readability.