Kim_Gandy1

Level 7

Joined the community 04-04-2016

Level 7

Houston

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User Role Access to Database

by Kim_Gandy1 09-13-2018

I've run into an issue creating a user role with access to all marketing activity, but limited database access. The user should be able to import lists, but NOT export data or delete leads. These are the current settings, but my teammate said he's unable to import a list with this access.Any thought...

Discussions

2131 0 1

Marketing: Managing Your Team Marketing: Marketing Operations (MOPS) & Data
Re: Salesforce Campaign Sync in a Marketo Program

by Kim_Gandy1 07-12-2018

Super helpful thread!! Thank you Danielle Chan, Trevor Parsell, and Gerard Donnelly for the thorough notes.

Discussions

4000 0 0
Are smart list subscriptions GDPR compliant?

by Kim_Gandy1 05-15-2018

I have some teammates who use the download feature on weekly smart list subscriptions. Will download these lists of leads be compliant with GDPR secure file sharing?

Discussions

3471 0 3

Lead Management
URLs with GET Variable

by Kim_Gandy1 04-04-2018

My team is working on improvements to our preference center, which is made of Marketo form/landing page with custom CSS styling. We'd like to use the preference center URL in multiple places and have the ability to identify the source.-Can we report traffic from Marketo landing pages with a GET vari...

Discussions

1556 1 1

Reports & Analytics Solutions
Person clicked, NOT opened email

by Kim_Gandy1 03-26-2018

How would you explain a person who clicked link in email, but NOT opened any email, and has not been marked as invalid or suspended? 2018-03-26_1550

Discussions

3889 2 2

Lead Management
Re: Possible bot based on activity log

by Kim_Gandy1 03-23-2018

Can you help explain how an email can be clicked before delivered?

Discussions

2819 0 1
Re: Possible bot based on activity log

by Kim_Gandy1 03-23-2018

Grégoire Michel, would it be any indication of a bot if the user's activity log consistently shows sent, opened, delivered, in that order? 2018-03-23_0906 Also, note the timestamp with seconds. 2018-03-22_1613

Discussions

2819 0 3
Possible bot based on activity log

by Kim_Gandy1 03-22-2018

How would you explain an email is sent, clicked, then delivered all within 2 minutes, according to a user's activity log? Is this a possible bot? 2018-03-22_1613

Discussions

3001 0 5

Lead Management Reports & Analytics
Country Required for List Import

by Kim_Gandy1 03-07-2018

Can you make "country" field required for list imports?

Discussions

5490 0 8

Lead Management Products
Re: Change SFDC status in campaign not working

by Kim_Gandy1 01-29-2018

Grégoire Michel, I'm receiving the same skip error. I have the Marketo program synced to Salesforce campaign and a change status in SFDC campaign flow step in the smart campaign. What am I missing?

Discussions

1748 0 1