Carmi_Lopez-Jon

Carmi_Lopez-Jon
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Date Last Visited
‎09-20-2021 01:21 PM
Marketo Employee
Joined the community 03-10-2018
Rank Icon Marketo Employee
Consulting Manager, Professional Services, Deliverability
Metro Denver
Filter by user contributions
  • Re: December 14, 2020 Global Gmail Incorrect Hard Bounce Self-Help Doc...
    by Carmi_Lopez-Jon name dot 12-16-2020

    Thanks for the feedback @Jon_Wu. This is an important consideration. In fact, we analyzed our bounce logs and we saw minimal impact to Google hosted domains outside of Gmail.com. As a result, we were intentional in not recommending inclusion beyond Gmail.com. The bounce codes cited, Cat 2, Subca...

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    Blogs
    4069 2 0
  • 15 Dec 2020 Gmail Invalid Users Issue *Updated* 16Dec2020
    by Carmi_Lopez-Jon name dot 12-15-2020 quickview

    We are seeing elevated rates of hard bounces at Gmail domains starting 14 Dec 2020 at approximately 3 pm US Pacific time. This is not a Marketo-specific issue, but is occurring globally for Gmail for all senders. It seems to have mostly cleared within an hour or so, but we are seeing intermittent ...

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    Blogs
    1805 0 0
    bounce Gmail Invalid
  • Email Deliverability Power Pack Update 15 Sept 2020
    by Carmi_Lopez-Jon name dot 09-15-2020 quickview

    Customers who have access to the Email Deliverability Power Pack, Reputation Power Pack, or Email Informant through our partnership with 250ok (now Validity) received a notification today to "schedule your migration" to the newest version of the toolsuite called Everest. Adobe is working with Va...

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    Blogs
    2711 0 0
    250ok Deliverability Validity
  • COVID-19 Deliverability Strategy Guidance
    by Carmi_Lopez-Jon name dot 03-26-2020 quickview

    Executive SummaryWorldwide, COVID-19 has presented us with tremendous uncertainty. Globally, businesses are feeling the impact. During this time, Adobe is doing all we can to provide continuity and support customers like you. From a deliverability perspective, there are a few strategies we want t...

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    Blogs
    3667 1 0
  • COVID-19 Deliverability Strategy Guidance
    by Carmi_Lopez-Jon name dot 03-26-2020 quickview

    Executive SummaryWorldwide, COVID-19 has presented us with tremendous uncertainty. Globally, businesses are feeling the impact. During this time, Adobe is doing all we can to provide continuity and support customers like you. From a deliverability perspective, there are a few strategies we want t...

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    Blogs
    2139 1 0
    best practice Deliverability Email

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Public Statistics
Date Registered ‎10-03-2018 11:48 AM
Date Last Visited ‎09-20-2021 01:21 PM
Total Messages Posted 6
Likes Received 4
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