Joe_Reitz

Great post, Emily!One thing I'd add to the "Know Your Database" point is that it's also really an often-overlooked best practice to regularly trim the fat that ends up in there. In my own experience, I've seen cross-functional teams import large lists with no email addresses (), create thousands of ...

This was amazing, Courtney Grimes​! Thanks for sharing!

I had heard from our customer success fella that the new email editor will be going live between June 3rd & the 8th. They've gotta roll it out to a lot of different instances and... science. IDK. I guess it just takes a few days to push something like that.

You can edit the formatting for this in Admin. And like others have mentioned, you can use a system token in a link... Like if you wanted to have it appear as a CTA button in your email. IMO, that's more useful for "forward to a friend."Either way, I've never seen clicks on these be very high. 😉

... and so it came to pass that the one thing I knew about Marketo and the Community that Grégoire Michel didn't, died. Horribly.

would be totally baller if Knak had an easy importer into Marketo for all the JavaScript and CSS... Is that a thing, Pierce?

Like Brian mentioned at the end, just set the qualification rules so the lead can only flow through the campaign once or once every 364 days. That'll ensure you don't double-down on reminding them that they're getting old.

You guys are too kind! What should I begin prepping for next year?!?

I mean, I don't *like* that... but you get what I mean.

They really did... and I was more bummed to miss this party than the Gala!.. but I was holed up in my room with a fever and a bottle of NyQuil