Veronica_Holme4

Hi Ashley. There is no restriction in Marketo on selecting operational email in the "clicked link in email" smart list filter. You need to look for another reason why the operational email isn't showing up for selection in the filter, for instance:- email asset not approved- you're running an A/B te...

Yes. Marketo should be able to recognise Master > Detail and Lookup relationships.

I have seen it done, but it involved complex work with the Asset API, and I don't think anybody was really that happy with it. Sugar simply does not have Marketo Sales Insight capabilities. That feature you're describing is one of its most powerful features.

Using "Hide from Marketo" is really not best practice - using the negative can seriously confuse things. You are better off building a "Sync to Marketo" field and marking the ones you DO wish to sync, not the ones you don't.Have a look at the full guidelines first before making any decisions on this...

Your business has purchased either a one year or multi year subscription. At the end of your contract term your Customer Success Manager will reach out about renewal, and at that stage you can ask not to renew. If you know who your CSM is, they are the best person to reach out to and discuss options...

That detail field only gets used for certain activity types, things like "Clicked link on webpage" to show what link they clicked. If there's no detail, it's because there's no detail programmed to show. Add to SFDC Campaign will show which SFDC campaign they were added to (the name of the SFDC camp...

The engagement score is not calculated (reliably) until 48 hours after the send.

Go straight to Marketo support with that one. If you have something where the Marketo software itself seems to be misbehaving, they are your best bet for figuring out why. You are correct, the image should have just been replaced.

Rather than asking about a specific system, can you give us more ideas on the use case you are solving for?Assets is simply a repository for hosting files. You could use this in a similar way to the Marketo Design Studio and simply store and share your content from Assets and use it as external file...

Honestly I think you've overcomplicated it for yourself choosing custom objects, and certainly made it harder for Marketo. A "partner" record type for accounts would have done the job just as well in terms of keeping these records away from your sales teams, and then you could have just used pretty ...