Veronica_Holme4

Veronica_Holme4

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Date Last Visited
‎09-21-2021 06:53 AM
Level 10 - Champion Alumni
Joined the community 01-10-2013
Rank Icon Level 10 - Champion Alumni
Principal Consultant
Sydney
  • Re: Random Sample with 2 email copy

    I agree with Steven. Linda in your scenario I'd use a Default program with Champion Challenger. Then because Champion Challenger only works on trigger-bassed tests, maybe use an add to list or request campaign trigger to get them added to the smart campaign, and into the test. You could use this to ...

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  • solved badge Re: Share Contacts in a SFDC Integrated Environment

    No problem! Can you mark the question as answered?

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  • Re: SFDC/Marketo Sync with GDPR

    Josh was right to ask for the use case, because in the two use cases you've put above I'd manage one in Marketo and the other in SFDC. The first I'd manage using smart campaigns that does or doesn't delete the lead in SFDC based on whether there was an existing open Oppty (you could do this with two...

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  • Re: SFDC Lead to Contact Conversion

    Without knowing your Salesforce instance, I would hazard a guess that Marketo "lost track" of the lead on lead conversion. By that I mean during the lead conversion process there was a point where Marketo could no longer see the person/lead based on some kind of sharing rule or other permissions iss...

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  • solved badge Re: Share Contacts in a SFDC Integrated Environment

    Marketo only recognises a direct account relationship, not related contacts or related accounts. Even in a Contacts to multiple accounts model in Salesforce, a Contact record still usually has a primary Account (the rest are usually done using relationships or affiliations or some other junction obj...

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  • solved badge Re: Champion/Challenger with Dynamic Content

    Yes. Pretty short answer really!The longer answer is - technically yes, that's no problem, but I'd be careful about using dynamic content for the element you are A/B testing. Not for any technical reason, it's just that if you are A/B testing you want to test one variable. Using A/B testing alongsid...

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  • Re: New SFDC Object for GDPR : Individual

    Honestly at the moment I have to advise people using Salesforce and Marketo not to go down the road of the Individuals object. But it's quickly not cutting it. It has to be supported, and soon. But it definitely isn't right now.

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  • Re: Why weren't they sent a nurture email

    Hey - are you sending just emails in the stream, or using programs? Lots of potential variables here...The timeframe shouldn't be a problem, there must be another cause.

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  • Re: Import RCE Reports and Dashboards: Can it be done?

    Nope.Most dashboards and reports rely on activity data of some kind which cannot be imported from one instance to another. The only way to have something show up in a Marketo dashboard/report is to create the data scenario in Marketo you need to display the result. So it's more like importing the da...

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  • solved badge Re: Field value not showing up in SFDC

    Hoi - OK, in this order this is what I would normally check to find this particular culprit:In Salesforce:1. Somebody has already mentioned permissions - Modify All is a good start, but that won't override a Field Level Security block. Check the field itself is writeable by the Marketo Sync User. If...

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Public Statistics
Date Registered ‎10-01-2013 07:59 PM
Date Last Visited ‎09-21-2021 06:53 AM
Total Messages Posted 421
Likes Received 296