KCS_Integration

Issue DescriptionIn Notifications, you may encounter a Web Services Error message that contains details as below along with the Error Code and Count (i.e. number of times the error...

Issue DescriptionClicking on a link in a Marketo e-mail that re-directs to a non-Marketo webpage destination does not open the page.Issue Resolution Complete the troubleshooting st...

Issue DescriptionWhat is mktoReferrer? Is this a field in Marketo?Issue ResolutionThe mktoReferrer is displayed in the lead activity log for form submission or visit webpage. This ...

Issue DescriptionIs it possible to add Lead partition/Workspace information in a custom Revenue Explorer reporting? Issue ResolutionRCE does not have the ability to segment reports...

Issue DescriptionYou are having issues with Single Sign On and Support requests for you to provide the SAML Response. How can you find this information?Issue Resolution There are m...

Issue DescriptionHow to disable the Marketo tracking token without disabling link tracking.Issue Resolution Within the <a> tag, you can add a specific class: class="mktNoTok" and t...

Issue DescriptionWhen examining a lead's activity log, you notice a Sync Error which reads "CANNOT_EXECUTE_FLOW_TRIGGER: The record couldn’t be saved because it failed to trigger a...

Issue DescriptionWhen I add variables to my email template assets, the value assigned to that variable is not showing in the text-only version of the email even though it shows in ...