IssueA/B test in Email Program status is still showing “Running test…” and not all email variants were sent as expected.
EnvironmentA/B TestEmail ProgramSample SizeRunning Test
S...
IssueDoes applying a permission set to the Marketo Sync User in Salesforce suffice for limiting the number of fields to sync from Salesforce to Marketo? or will the profile need to...
IssueAn email link performance report is configured to find people who have clicked in a link in these emails that does not contain 'unsubscribe', however, it still shows links wit...
Summaryduplicate records with the same email across lead partitions can be affected by uploaded custom object activity
IssueSystem not separating lead partitions for custom object...
By default – when sending an email via Sales Insight, the “From Email Address” that will be used to send the email will be the user’s email address on their User Profile. As it tur...
IssueChampion Challenger A/B Test dashboard does not display any data
SolutionCheckthat the email was sent from a trigger campaign or an engagement programas"Champion/Challenger e...
IssueLeads recently imported cannot be found
SolutionCheck if the example leads existin the partition the workspace has access to. It is possible that the leads cannot be found be...
IssueInteresting moments not appearing for a user in Dynamics. The interesting moments section on a Contact displays: “No Interesting Moments for [Contact Name]”
SolutionChecked t...
SummaryEstimating the external storage requirements for your Marketo Engage Database
IssueI want to extract all of my data from Marketo Engage and store it. How much storage space...