KCS_Integration

IssueWhat is the difference between mktNoTrack and mktNoTok? SolutionAdding the mktNoTrack class to an email link tells Marketo not to add a tracking link to the URL. Without the tracking link, the recipient is not redirected through the tracking server before going to the target URL. Use this when...

IssueOpening MSI Best Bets is showing very old Last Interesting Moments. SolutionMSI Best Bets is designed to show the "hottest" leads, so this means that even though these activities of the last interesting moment happened so long ago, their combination stars and flames makes them a hot lead to foc...

IssueA field value in Marketo is changed to "null" by the SFDC sync, but when you check the field on the Salesforce side, no change has been made. SolutionIt seems that there were differing values between integrated fields in SFDC and Marketo. The specific fields in Marketo had a value that was n...

IssueYou want to use Slack with webhooks to be able to customize the integration a bit more than using it as a Launchpoint service. SolutionWe will assume you have already created your App within the Slack API page we will cover everything after that here.1) Make sure you are logged in so you can a...

IssueIs it possible to delete Interesting Moments? SolutionInteresting Moments cannot be deleted or updated. You can upvote the idea here: https://nation.marketo.com/ideas/1103

IssueUsing a random sample rule causes the smart list to update each time. Is there a way to freeze or cache this list so it doesn't update later? SolutionCreate a static list(or set of lists) and use a Smart Campaign and Add to List flow step with random sample choices to distribute the set of lead...

IssueIs to possible to set up a distribution list (for internal employees) in Marketo? SolutionThere is no such feature called "Distribution list" in Marketo. An email can be sent to people only of they are part of your lead database.Alternate Workaround: You can create a excel sheet for your intern...

IssueA webhook that looks to be structured the same as other functioning webhooks is failing with HTTP Error 400: Bad URL request. SolutionA 400 error message usually means that the request was malformed. In other words, the data stream sent by the client to the server wasn't formatted in the exact ...

IssueWhen you use the "Add to SFDC Campaign" flow step, and the lead isn't already in SFDC, this step will sync the lead to SFDC, and you want to know which assignment rules will be applied. SolutionThe SFDC auto-assignment rule will be used. To explain this further, if for some reason you don't ha...

IssueYou would like to customize Forward to a Friend emails to add personalized content. SolutionYou can in fact customize the look and feel of the Forward to Friend form using a combo of Velocity and JavaScript. This article describes how: http://blog.teknkl.com/building-a-better-forward-to-friend-...