Level 4
Joined the community 09-10-2017
Level 4
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IssueYou have disabled starter templates in the Admin section but the templates are still available while creating a new email asset. SolutionTry navigating to Admin Panel > Email...
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511
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Issue"Currency" type fields are rounding off their value. For example, if you enter the value as 8092384905, Marketo is automatically rounding it to 809239000. SolutionThis i...
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384
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IssueYou receive the below sync error notification which states "CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY: [process/workflow name]: System.LimitException: Apex CPU time limit exceeded"...
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2143
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IssueCommunication Failure is displayed when trying to swap an image in a section of the email. SolutionThis is known to occur when the email contains a significant amount of elem...
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502
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IssueYou may notice that there may be a block in SFDC that stops syncing unsubscribes from Marketo to SFDC. After fixing the block in SFDC the new unsubscribes will sync as expecte...
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591
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IssueWhen using a Change Data Value flow step for a datetime field type and manually entering in a date and time, the time is displayed, but removed from flow step upon refresh. S...
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566
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IssueWhen we delete the static lists from a program after a period of time, will the leads they contain no longer be member of the program? SolutionThe individuals should still be...
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944
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IssueWhen using My.Tokens in a Choice step, leads are not being sorted into the correct choice option. SolutionMy.Tokens can't be used in Choice steps. Using the My.Token in the C...
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496
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IssueYou want to set a field such as "Country" to be required on a list import. SolutionYou cannot require a field to be included on a list import. To see any leads imported recen...
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563
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IssueYou receive the following notification: The user you have authorized for you Facebook Lead Ads Launchpoint Service may have Insufficient Permissions. SolutionVisit th...
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