Level 4
Joined the community 09-10-2017
Level 4
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IssueWhat is meant by the socially acquired member of a program such as a webinar program? SolutionLeads acquired by the following Social Apps are part of the "Socially Acquired" ...
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458
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IssueYou have a tracked link in an email. When the email is received, the link breaks and doesn't redirect to the desired page. The link works perfectly when the tracking is disabl...
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643
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IssueSometimes, you may notice that editing the text version also affects the HTML version of the email. Is there a way to edit the text version without the same edits occurring to...
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732
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IssueHow to use the REST API to check for deleted leads. SolutionYou would need to use the specific endpoint This will pull a list of leads deleted within a specific timeframe. De...
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2408
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IssueHow to move Design Studio assets when migrating to a new instance. SolutionClone the assets into a Program, then import the Program into the new instance. For Forms, make sur...
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1042
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IssueYou would like to pull a report of all the non-marketable records that you have in Marketo. SolutionYou can do this via a Smart List: Use the Any filter in the Smart List. F...
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2800
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IssueEmail Insights does not display any data or metrics for a specific program when the emails in the program are operational. SolutionOperational emails are hidden by default, s...
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452
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IssueSometimes there can be a circumstance where a text token should hold null value. Since the token must contain a value, you need to insert a value that will display as empty wh...
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315
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IssueWhy is the number of records shown in the Opportunity Analysis report in Revenue Explorer different from the number of records shown in a Smart List with the same filters? (e....
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506
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IssueMy Tokens are displaying the default value instead of the value assigned to them by a higher-level folder or program. SolutionConfirm that the asset using the tokens is insid...
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