Zoe_Forman

Zoe_Forman

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Date Last Visited
‎06-10-2025 08:48 AM
Level 10 - Community Advisor + Adobe Champion
Joined the community 28-02-2019
Rank Icon Level 10 - Community Advisor + Adobe Champion
Senior Marketing Operations Specialist EMEA
United Kingdom
  • solved badge Re: Correcting data values in forms and CRM

    I was going to sub this out to our agency, as beyond my skill set or time availability, it is not my region but affects us all.Globally is approx 250 forms @Michael_Florin I will pull the full list though to make sure no hidden or old forgotten forms.The spelling mistake has been there years, probab...

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  • solved badge Re: Correcting data values in forms and CRM

    Hi @jsiebert Yes, we do have bidirectional sync for COUNTRY field MKTO<>SFDC. The extra flow step to 'Sync Person to SFDC' step in your campaign to stop being caught in a queue is a good call.This is the easy part! The bulk change is the more complex part - or will just take a lot of time.I'll reac...

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  • solved badge Correcting data values in forms and CRM

    It has been brought to my attention that 'Vietnam' needs to be spelt correctly on all our global forms and within our CRM-Salesforce.Instead of Vietnam, we have Viet Nam as our stored, select value in all forms.What is the best way to correct this spelling error in bulk in all forms? - Could Python...

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    Discussions
    3923 0 7
  • solved badge Re: MCE Prep 2024

    Hi @susantolstunov While the new exam is still multiple choice questions, it is much more scenario based than learning the Marketo documents by heart.You can log in and try the new exam readiness exam questions as many time as you like to get your confidence and see if there are any areas you need ...

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    Discussions
    4394 1 0
  • solved badge Re: Social media Automation platform

    Hi @Recho The onboarding was really simple and no major GOTTCHAs or issues.Let the person Match feature do its stuff and run - this will help reduce the number of email addresses you have per person focusing on the business email. This is really useful especially with the changes coming in GMAIL / ...

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    7247 1 0
  • solved badge Re: First time visitor to Adobe Summit - Vegas 2024 Top tips?

    @jsiebertBrilliant - so many helpful tips, such as the app and chargers! Also the size of the event (walking shoes a must).Yes hope to see you there at Summit. Zoe

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  • Re: Leveraging High-Intent First-Party Data from Conversations: Enhanc...

    @Vinay_Kumar Thanks so much for the additional detail. This will really help me with my proposal and implementation.

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    Blogs
    1661 1 0
  • solved badge Re: Impacts to Deleting Person Records in Marketo

    @akshat_goyal Have you looked at deduplicating and merging the Marketo leads? Depends on the number of leads you are looking at, may not be possible if 100's or 1,000'sTake the fields and valuable data from the lead with most in the Marketo Activity log, this way you will retain some data for report...

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    1962 0 1
  • solved badge Re: Dynamic Chat on hours vs off hours dialogue

    Dynamic Chat you can configure custom routing rules for live chat agents based on multiple criteria, one of these can be office hours. I'm not sure how you would manage regional time Zones - IP address/website domain? It's a little simpler with Agent calendars connected to Dynamic Chat as visitors c...

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    Discussions
    1545 1 0
  • solved badge Re: Social media Automation platform

    @Recho Did you integrate a Social Media Platform with Marketo?I have just implemented Oktopost and happy to share the process, features and answer any question you may have.

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    Discussions
    7304 1 2

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Public Statistics
Date Registered ‎02-28-2019 01:54 AM
Date Last Visited ‎06-10-2025 08:48 AM
Total Messages Posted 399
Likes Received 262