Robert_Villanue

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Joined the community 24-01-2018

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Duplicate Records - How does Marketo pick which record to send email t...

by Robert_Villanue 04-15-2020

Hi, We have cases in duplicate records wherein 1 is tagged as Blacklisted and 1 as Customer. How does the system picks which record to send the email to? Will Marketo based it to which segment they belong to (in our company's case, "Blacklisted" shouldn't be targted)? Or which record was first gene...

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1613 0 1
Re: Reactivating Paused Engagement Nurture Program

by Robert_Villanue 04-14-2020

Hi, Erica, Okay got it. I have a follow up question. If this is the case, what can I do to exclude the emails so the records will not receive them on the next casts and receive the next email instead? To give you a better picture, here's the scenario: Record A has been in the program for 4 months al...

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3478 0 1
Re: Reactivating Paused Engagement Nurture Program

by Robert_Villanue 04-13-2020

Hi, Erica, Yes, I've changed the assets to a new one since I needed to create them using new template. I'm just curious, is this how Marketo really works before or maybe it was recently changed due to an update? By the way, your name is familiar. Does Maria from Finastra rings a bell? 😁

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3484 0 3
Need help on setting up an Engagement Nurture Cadence

by Robert_Villanue 12-17-2019

Below is the exact request we received from our requester.I want to create a Marketo automated email campaign that will send monthly emails to recipients that I upload on a weekly basis. The recipients will be getting the first email shortly after being added to this campaign, then they will receive...

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3495 0 1
Marketo Certification Training

by Robert_Villanue 10-02-2018

Hi Everyone,I'm a Marketing Automation Campaign Specialist and just started working with Marketo since January of this year. Next year, probably around April or May, my team and I will take the Marketo Certification. In preparation for the exam, we are looking if there's a Marketo Training available...

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3286 0 2

Certification